Mid-Market and Enterprise Solutions

Secure, scalable unified communications that help you win the world over.

 

Reliable. Secure. Complete.

With 8x8 behind you, your communications system can handle anything your enterprise requires. You get inclusive, global-ready capabilities that are flexible, simple to use and scale on demand; fortified solutions built to exacting federal security and compliance standards; high reliability to meet demanding SLAs, and easy administration that gives you complete control. 8x8 has your back.

Virtual Office Enterprise SuiteVirtual Office Enterprise Suite

8x8 makes transitioning to the cloud fast, predictable and easy. Transition all or parts of your locations around the globe onto a fully integrated cloud-based telephony and unified communications platform with feature-rich capabilities that include enterprise-grade telephony features, mobility, chat, SMS, presence, audio, web and video conferencing. Virtual Office Enterprise offers business analytic tools to monitor and manage individual worker productivity, better view and manage customer experiences and ensure you are optimizing staffing demands.

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Business Phone Systems

Business Phone SystemsCommunicate anywhere 

  • Unify distributed workers and locations
  • Collaborate with ease
  • Access enterprise features on mobile devices

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Cloud Contact Center Cloud Contact Center

Build stronger customer connections

  • Boost customer service and satisfaction
  • Connect far-flung call center agents
  • Optimize your workforce

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Unified CommunicationsUnified Communications

One integrated solution suite

  • Streamline all your communications
  • Enhance response times and flexibility
  • Maximize productivity

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Get Up and Running Quickly With 8x8 Academy

Need training? The 8x8 Academy provides resources across multiple platforms. Our live and self-paced courses along with customer adoption materials help you get the most from your 8x8 system.

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8x8’s cloud telephony services deliver the rich capabilities and voice quality we need with almost zero IT intervention. Instead of maintaining hardware, we can focus on running the business.

Tim McQuillenChief Knowledge Officer, Rubicon Project
Rubicon Project logo
 

Business Phone Services and Collaboration

  • Amplify your competitive strengths by bringing your best talent together across your enterprise through virtual meetings and mobile apps.
  • Unify all your locations, employees, road warriors and remote workers.
  • Fortify your mission-critical communications with solutions that meet rigorous compliance, security and reliability standards.
  • Simplify billing, administration and change management to slash capital and operating expenses by 50% or more.
  • Mobilify your organization with apps that give everyone full enterprise-scale features on any device with an Internet connection.
8x8 Business Phone Systems

8x8 Virtual Contact Center

  • Unify distributed agents—at-home, in multiple locations, anywhere on the planet.
  • Simplify sales cycles with a contact center that supports upselling, repeat business and market expansion.
  • Magnify your customer focus with CRM integrations approved by Salesforce, NetSuite and Zendesk and more.
  • Amplify your results with market-specific solutions for telesales, inbound call centers, help desks and home-based agents.
8x8 Cloud Contact Center
 
 

Simplify Operations With a Unified Communications Suite

  • Replace costly patchwork solutions with an easy-to-use unified communications suite.
  • Lower your total cost of ownership for all your communications.
  • Aim for the stars with flexible communications you can adapt quickly to meet new challenges and capture new revenues.
8x8 Unified Communications Suite

Get the Elite Touch for Accelerated Success

For enterprise customers with complex or unique communications requirements, 8x8′s optional Elite Touch program follows a five-phase process to accelerate the move to your new system—from deployment to ongoing support:

  • Solution Design
  • Administration Training and Deployment
  • System Test and User Training
  • Post Deployment Support
  • Ongoing Support

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