Caller ID, Call Blocking and Do Not Disturb

Caller ID and caller blocking services plus do not disturb buttons give you added productivity and privacy.

Key Benefits

  • Know who is calling before you pick up to determine whether you want to answer or let the call go directly to voicemail.
  • Opt to standardize outgoing caller ID information across your organization to give your customers a consistent look when your organization calls them.
  • Block your own caller ID from being displayed on the screen of the person you are calling.
  • Send all calls directly to voicemail when you activate the do not disturb button.
  • Know who is calling before you pick up to determine whether you want to answer or let the call go directly to voicemail.
  • Opt to standardize outgoing caller ID information across your organization to give your customers a consistent look when your organization calls them.
  • Block your own caller ID from being displayed on the screen of the person you are calling.
  • Send all calls directly to voicemail when you activate the do not disturb button.

Learn more about Caller Features

Pro Tips

  • Deskphone models often have steps to enable and disable features like Do Not Disturb. The 8x8 Support Website contains instructions for many phones including several Poly models.
  • Administrators have the flexibility to set caller ID and blocking rules for each extension. Check out Configuration Manager or Account Manager to select the options right for you.
  • Virtual Office apps provide an easy-to-use visual log of caller information for users to access on their desktops or mobile devices. This includes caller information including name, if the caller is in your directory, and phone number.
  • Eliminate your employees' names and extensions from being visible to callers by creating custom caller ID Information.

Pro Tips

  • Deskphone models often have steps to enable and disable features like Do Not Disturb. The 8x8 Support Website contains instructions for many phones including several Poly models.
  • Administrators have the flexibility to set caller ID and blocking rules for each extension. Check out Configuration Manager or Account Manager to select the options right for you.
  • Virtual Office apps provide an easy-to-use visual log of caller information for users to access on their desktops or mobile devices. This includes caller information including name, if the caller is in your directory, and phone number.
  • Eliminate your employees' names and extensions from being visible to callers by creating custom caller ID Information.

Active Directory Integration

Active Directory integrations enable more caller information to be displayed when an extension rings including name or department. This helps a call recipient to determine faster whether they want to answer the call or let it go to voicemail.

Active Directory Integration

Active Directory integrations enable more caller information to be displayed when an extension rings including name or department. This helps a call recipient to determine faster whether they want to answer the call or let it go to voicemail.

Blocking Adds Privacy and Productivity

Reduce spam and other types of non-productive calls by automatically blocking them before they reach a company extension. This is done inside Configuration Manager or Account Manager.

Blocking Adds Privacy and Productivity

Reduce spam and other types of non-productive calls by automatically blocking them before they reach a company extension. This is done inside Configuration Manager or Account Manager.

Solutions for all your business telephony needs

Business Phone

8x8's business phone connects your business around the globe with enterprise-grade reliability and quality in the cloud.

Other related features

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Call Forwarding & Transfers

Call Waiting & Parking

Call Queues

Automate and orchestrate your customers' calling experience.

Have the freedom to have your calls find you, help your callers reach the right person to help them.

Respond to your callers needs faster with Call Waiting and Parking.

Place incoming callers on temporary hold while an employee or agent becomes available to answer the call.

Multi-level Auto Attendant

Call Forwarding & Transfers

Automate and orchestrate your customers' calling experience.

Have the freedom to have your calls find you, help your callers reach the right person to help them.

Call Waiting & Parking

Call Queues

Respond to your callers needs faster with Call Waiting and Parking.

Place incoming callers on temporary hold while an employee or agent becomes available to answer the call.

Multi-level Auto Attendant

Automate and orchestrate your customers' calling experience.

Call Forwarding & Transfers

Have the freedom to have your calls find you, help your callers reach the right person to help them.

Call Waiting & Parking

Respond to your callers needs faster with Call Waiting and Parking.

Call Queues

Place incoming callers on temporary hold while an employee or agent becomes available to answer the call.

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