Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

Create winning experiences

  • Boost engagement, collaboration and operational effectiveness for customer success
  • Design better experiences, activate agent potential and support new ways of working
  • Explore patterns and trends, extract meaningful insights and act with confidence
  • Reduce IT dependency and ensure ongoing success with a reliable and secure platform
  • Boost engagement, collaboration and operational effectiveness for customer success
  • Design better experiences, activate agent potential and support new ways of working
  • Explore patterns and trends, extract meaningful insights and act with confidence
  • Reduce IT dependency and ensure ongoing success with a reliable and secure platform

8x8 Voice + Microsoft Teams

8x8 Voice + Microsoft Teams

Virtual Event | Thursday, July 16 | 9am PDT / 5pm BST

Join IT leaders and hear from industry experts how to maximize your Microsoft investment with Microsoft Teams adoption. Unleash your full potential and how 8x8 Voice for Microsoft Teams eliminates the burden of managing an on-premise, enterprise telephony infrastructure, with a single, global cloud voice solution directly from Microsoft Teams.

Virtual Event | Thursday, July 16 | 9am PDT / 5pm BST

Join IT leaders and hear from industry experts how to maximize your Microsoft investment with Microsoft Teams adoption. Unleash your full potential and how 8x8 Voice for Microsoft Teams eliminates the burden of managing an on-premise, enterprise telephony infrastructure, with a single, global cloud voice solution directly from Microsoft Teams.

Support & Services

Training

Support

Professional Services

Integrations

Suite of courses to facilitate learning and development.

The support you need to ensure business success.

Global consulting and implementation support.

Get more from your 8x8 business phone when you connect to mail, messaging and other 3rd party software.

Training

Support

Suite of courses to facilitate learning and development.

The support you need to ensure business success.

Professional Services

Integrations

Global consulting and implementation support.

Get more from your 8x8 business phone when you connect to mail, messaging and other 3rd party software.

Training

Suite of courses to facilitate learning and development.

Support

The support you need to ensure business success.

Professional Services

Global consulting and implementation support.

Integrations

Get more from your 8x8 business phone when you connect to mail, messaging and other 3rd party software.

Explore more 8x8 resources

Video

Live Oak Bank Delivers Exceptional Service During Hurricane Florence

Report

Gartner Magic Quadrant: Contact Center as a Service

Checklist

5 Essentials to Maintain Communications Readiness During a Crisis

8x8 gives us transparency, which helps us deliver a great customer experience.
8x8 gives us transparency, which helps us deliver a great customer experience.

Plans & Pricing

Call center solutions are available in standalone plans, or as part of a communications suite.

Contact Center

Standalone offerings

Add Communications

+Phone, video & chat

Contact Center essentials with robust analytics

One interface for voice and digital interactions

Advanced auto dialing, quality management and analytics

Contact Center essentials with robust analytics

One interface for voice and digital interactions

Advanced auto dialing, quality management and analytics

Build Your Bundle

Enter the quantity of licenses that you are interested in for each tier, and get a tailored quote.

Contact Center - Voice starts at

$90

user/month

Contact Center - Omnichannel starts at

$110

user/month

Contact Center - Advanced starts at

$150

user/month

Business Phone
Minute Bundles (4K minutes)47 Countries47 Countries47 Countries
Contact Center
Outbound predictive dialer
ACD
Customer Surveys
CRM
Digital Channels
Analytics
CX Analytics
Quality Management
Screen recording
Speech Analytics
Add-onsExpand the capability of your product with a la cart paid features
Intelligent IVR
Workforce Management
Payment Processing
Quality Management Included
Screen recording Included
Speech Analytics Included

Request a Quote

Get your fast, no-obligation quote now

1-866-879-8647


Discuss your needs with an 8x8 expert

Need product help?