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8x8 has a combined phone and contact center solution that can do it all: provide inbound and outbound calling, live agent chat, click-to-call, and live routing options. It’s a one-stop shop for all our needs.
The simplicity of change management was eye-opening. Not having to purchase PBX hardware for each location and pay traditional local and long distance calling rates cuts the communications line-item expense in half.
With 8x8, what I'm getting is cutting-edge technology, great support, and a very cost efficient price. Making the move was literally one of the best business decisions I've ever made. It's really improved our customer service.