8x8 eXperience Communications Platform

Summer 2022 Release Highlights

8x8 eXperience Communications Platform

Summer 2022 Release Highlights

8x8 eXperience Communications Platform

Summer 2022 Release Highlights

8x8 eXperience Communications Platform

Summer 2022 Release Highlights

Key Announcements

Unified Communications

Enhancements include in-app meeting integration with Salesforce, driving mode, enhanced post-meeting summary, and SMS spam blocking capabilities.

Contact Center

New enhancements include updates to digital channel handling, Agent Workspace, and QM & Interaction Analytics.

Globalization

Extend Global Reach™ in 54 countries, including Israel, Latvia, and Slovenia.

Communication APIs

Connect-Converse Contacts Management improvements, 8x8 Connect enhancements, and UX improvements on JaaS.

Key Announcements

Unified Communications

Enhancements include in-app meeting integration with Salesforce, driving mode, enhanced post-meeting summary, and SMS spam blocking capabilities.

Contact Center

New enhancements include updates to digital channel handling, Agent Workspace, and QM & Interaction Analytics.

Globalization

Extend Global Reach™ in 54 countries, including Israel, Latvia, and Slovenia.

Communication APIs

Connect-Converse Contacts Management improvements, 8x8 Connect enhancements, and UX improvements on JaaS.

Key Announcements

Unified Communications

Enhancements include in-app meeting integration with Salesforce, driving mode, enhanced post-meeting summary, and SMS spam blocking capabilities.