8x8 Agent Workspace

Intuitive, design-led interface that streamlines customer interactions while delivering a simpler, efficient, and more engaging way for agents to keep productivity high and customer experiences powerful

Improve customer interactions

Engage with your customers whenever they want, on their channel of choice.

Increase engagement

Provide an intuitive, fun, and simple interface making it easy for your agents to manage their day.

Minimize training requirements

Improve interaction handling speed with a simplified user experience.

Reduce customer churn

Quickly access collaboration tools from within the Agent UI for expert assistance on customer issues.

Improve customer interactions

Engage with your customers whenever they want, on their channel of choice.

Increase engagement

Provide an intuitive, fun, and simple interface making it easy for your agents to manage their day.

Minimize training requirements

Improve interaction handling speed with a simplified user experience.

Reduce customer churn

Quickly access collaboration tools from within the Agent UI for expert assistance on customer issues.

Improve customer interactions

Engage with your customers whenever they want, on their channel of choice.

Increase engagement

Provide an intuitive, fun, and simple interface making it easy for your agents to manage their day.

Minimize training requirements

Improve interaction handling speed with a simplified user experience.

Reduce customer churn

Quickly access collaboration tools from within the Agent UI for expert assistance on customer issues.

Improve customer interactions

Engage with your customers whenever they want, on their channel of choice.

Increase engagement

Provide an intuitive, fun, and simple interface making it easy for your agents to manage their day.

Minimize training requirements

Improve interaction handling speed with a simplified user experience.

Reduce customer churn

Quickly access collaboration tools from within the Agent UI for expert assistance on customer issues.

Purposeful Design. Powerful CX.

Introducing 8x8 Agent Workspace, an intuitive, design-led interface that
streamlines customer interactions and offers agents a simpler, more efficient, and engaging way to deliver positive, powerful customer experiences.

See it in action 👉 https://www.8x8.com/products/contact-center/agent-workspace

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