8x8 Voice for Microsoft Teams

Give your Teams users a voice with global calling plans and more with 8x8 Direct Routing.

The familiar Teams experience, with unbeatable global reach

Microsoft Teams is the primary collaboration hub for employees in organizations around the world.

Teams users can make and receive global calls right from the native Teams dialer thanks to direct routing with 8x8.

The familiar Teams experience, with unbeatable global reach

Microsoft Teams is the primary collaboration hub for employees in organizations around the world.

Teams users can make and receive global calls right from the native Teams dialer thanks to direct routing with 8x8.

When we say global, we mean it

Call connectivity—and quality—shouldn’t stop at the border. 8x8 provides crystal-clear calls with phone numbers in 120+ countries, unlimited calling plans in 47 countries, and full PSTN replacement in 38 countries.

It’s no surprise Gartner has recognized 8x8 as a leader in their Magic Quadrant for UCaaS eight times in a row.

When we say global, we mean it

Call connectivity—and quality—shouldn’t stop at the border. 8x8 provides crystal-clear calls with phone numbers in 120+ countries, unlimited calling plans in 47 countries, and full PSTN replacement in 38 countries.

It’s no surprise Gartner has recognized 8x8 as a leader in their Magic Quadrant for UCaaS eight times in a row.

Hassle-free setup, no capital investment required

Keep using your existing phones, apps, and devices. Deploying 8x8 Voice for Teams is a simple process of connecting to your Microsoft 365 environment and selecting users to add.

Once you’re up and running, it’s easy to manage and link Teams users to 8x8 voice services from the same integrated admin portal.

Hassle-free setup, no capital investment required

Keep using your existing phones, apps, and devices. Deploying 8x8 Voice for Teams is a simple process of connecting to your Microsoft 365 environment and selecting users to add.

Once you’re up and running, it’s easy to manage and link Teams users to 8x8 voice services from the same integrated admin portal.

Teams is just the start

8x8 Voice for Microsoft Teams also integrates seamlessly into popular business apps and CRM tools like Salesforce.

Train your Teams users? You probably don’t even have to tell them. Between Teams and the other business apps, they can keep their current workflow without switching apps as CRM records get automatically updated.

Teams is just the start

8x8 Voice for Microsoft Teams also integrates seamlessly into popular business apps and CRM tools like Salesforce.

Train your Teams users? You probably don’t even have to tell them. Between Teams and the other business apps, they can keep their current workflow without switching apps as CRM records get automatically updated.

Inject Teams with enterprise-ready contact center features

Your contact center agents shouldn’t have to learn a separate communications tool.

The 8x8 cloud contact center routes calls directly to Teams-powered support staff, improving customer service and supporting omnichannel interactions, call recording and more.

Inject Teams with enterprise-ready contact center features

Your contact center agents shouldn’t have to learn a separate communications tool.

The 8x8 cloud contact center routes calls directly to Teams-powered support staff, improving customer service and supporting omnichannel interactions, call recording and more.

Enhance business intelligence

The 8x8 analytics suite provides an insightful array of reports that are available at your fingertips.

Realtime data and speech analytics offer visibility into all your Teams and non-Teams calls—revealing key trends, call patterns and customer sentiments.

Enhance business intelligence

The 8x8 analytics suite provides an insightful array of reports that are available at your fingertips.

Realtime data and speech analytics offer visibility into all your Teams and non-Teams calls—revealing key trends, call patterns and customer sentiments.

Featured assets

White Paper

8x8 Cloud Telephony Solution for Microsoft Teams: More Than Meets the Eye

EBook

8x8 Voice for Microsoft Teams enhances global operations.

Adapting to rapid changes and new business models. International organisations need the ability to adjust quickly to changing business landscapes. Handling these shifts with cloud-based tools is the best way for businesses to keep pace
Research

Succeeding with MS Teams Using Integrated Voice

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