Why 8x8 for Microsoft Teams?
A single cloud platform with advanced telephony and contact center capabilities for Microsoft Teams. Hundreds of organizations with tens of thousand of users globally rely on 8x8 for advanced communications for Teams.
There’s a New Power Team in Town
There’s a New Power Team in Town
Give all Teams users the power to connect and collaborate
There’s a New Power Team in Town
There’s a New Power Team in Town
Give all Teams users the power to connect and collaborate
There’s a New Power Team in Town
There’s a New Power Team in Town
Give all Teams users the power to connect and collaborate
There’s a New Power Team in Town
There’s a New Power Team in Town
Give all Teams users the power to connect and collaborate
| Solution Capabilities | 8x8 | Other Direct Routing Solutions |
| Unlimited global calling for Microsoft Teams | ✔ | ✕ |
| Microsoft Teams certified cloud contact center | ✔ | ✕ |
| Advanced telephony and contact center analytics for Microsoft Teams | ✔ | ✕ |
| Pre-built integrations for major CRM and Business Productivity Apps to support Microsoft Teams | ✔ | ✕ |
| Send and receive SMS, MMS and Faxes from Teams | ✔ | ✕ |
| Self service access to 8x8 phone settings | ✔ | ✕ |
The familiar Teams experience, with unbeatable global reach
Microsoft Teams is the primary collaboration hub for employees in organizations around the world.
Teams users can make and receive global calls right from the native Teams dialer thanks to direct routing with 8x8.
8x8 Contact Center Certified for Microsoft Teams
Your contact center agents shouldn’t have to learn a separate communications tool.
8x8 Contact Center certified for Microsoft Teams routes calls directly to Teams-powered support staff, improving customer service a