8x8 Voice for Microsoft Teams

An intuitive, Azure-based Direct Routing as a Service solution that enables native PSTN calling in Microsoft Teams

Microsoft teams logo
Microsoft teams logo

An intuitive, Azure-based Direct Routing as a Service solution that enables native PSTN calling in Microsoft Teams

Native Microsoft Teams PSTN calling powered by the 12-time Gartner UCaaS Magic Quadrant Leader

  • Azure-based Direct Routing as a Service backed by an industry-leading platform-wide 99.999% uptime SLA
  • Global full PSTN replacement in over 59 countries and optional unlimited calling plans
  • Persona-based experiences with Quality Management analytics, AI-driven analysis, SMS/MMS*, and eFax
  • Automated regulatory compliance call recording
  • Integrates with over 50 business apps and non-Teams certified devices to maximize investments
  • Powers the 9-time Gartner Magic Quadrant recognized 8x8 Contact Center, solution certified for Microsoft Teams
visuals.png

Features

  • Inbound and outbound calls to / from the PSTN
  • Inbound and outbound calls to / from an extension
  • Calling Features (Ring Groups, Queue, Transfer, Voicemail, Hold, Recording)
  • Contact Center “light” Features (Supervisor Barge, Monitor, and Whisper)
  • SMS/MMS*, eFax, Call Recordings, Self-Service Call Queue Management through the companion 8x8 App for Microsoft Teams
  • Support for 8x8-certified IP Phones, DECT, analog, and Teams Enabled Devices
  • CRM integrations
  • Call Recording
  • Speech Analytics
  • Quality Management
  • Analytics for 8x8 Work
  • 8x8 Contact Center, solution certified for Microsoft Teams
  • Streamlined deployment through Admin Portal

*SMS/MMS available in select markets

Prerequisites

  • 8x8 X Series license
  • Commercial license of Microsoft 365 or Office 365 that includes Microsoft Teams
  • Microsoft 365 Phone System or Microsoft Teams Phone Standard

Security and Compliance

Developer: 8x8, Inc.

Location: United States of America

Terms of Service: 8x8 Terms and Conditions and Policies

Privacy & Data Governance

Certifications & Compliance

Explore the 8x8 Technology Partner Ecosystem

1-877-257-4084


Discuss your needs with an 8x8 expert


Need product help?