8x8 University

Learn how to use the 8x8 products and latest features, streamline deployments and maximize agent efficiency with our comprehensive suite of free and paid training.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Upcoming University Webinars

Ask The Expert

January 19, 2022 | 8am PT / 11am ET / 4pm BST

Join 8x8 experts and discover how to get the most out of 8x8 Work Apps, so you can communicate more efficiently with your customers and colleagues.

You’ll learn how to:

Use the Quiet Hours feature

Seamlessly transition from desk phone to mobile

Enable one-click call to Video Meeting

Get instant access to the global directory and presence status

Mastering Admin Console

January 26, 2022 | 8am PT / 11am ET / 4pm BST

Discover easy ways to create & onboard users, assign devices, and configure features within the 8x8 Work Admin Console.

Through a live demo, you’ll learn to:

Claim and Port Phone numbers

Manage Users

Optimize WorkGroups (Call Queues, Ring Groups)

Create Auto Attendants and Customize Audio Files

Create Sites

Order additional lines & equipment

8x8 Admin Console 201

Recurring Webinar

Join us to learn how custom call flows can improve your customers experience and interaction with your business.

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Speak with a specialist

1-866-879-8647


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