A man using 8x8 University resources on his laptop to learn about CCaaS products offered by 8x8.

8x8 University

Learn how to use the 8x8 products and latest features, streamline deployments and maximize agent efficiency with our comprehensive suite of free and paid training.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.

Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.

Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.

Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.

Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.

Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.

Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.

Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.

Upcoming University Webinars

Ask the Experts Webinar: 8x8 Work Apps Tips & Tricks

July 10, 2024 | 8am PT / 11am ET / 4pm BST

Join our 8x8 experts and learn great tips and tricks for communicating efficiently with customers and colleagues using 8x8 Work apps.

You will learn:

  • Mobile Administration for Administrators on the move
  • Utilize the Quiet Hours feature
  • Seamlessly transition from desk phone to mobile
  • Transfer a call to a video chat with one click
  • Instantly access the global directory and edit presence status

8x8-work-end-user-remote-training.png
8x8-work-end-user-remote-training.png

8x8 University: Connect your phone system to your CRM applications

July 24, 2024 | 8am PT / 11am ET / 4pm BST

Join our team of experts from the 8x8 University to learn best practice strategies and relevant system settings.

You’ll learn to:

  • Use click-to-dial from Account, Contact, Opportunity, or Case
  • Integrate calling into Salesforce campaigns
  • Get context for every call with the relevant Salesforce record
  • Automate logging and recording for every call
  • Personalize every interaction with your customers
contact-center-agent.png
contact-center-agent.png

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Employees using 8x8 Work app on laptops and talking to each other.

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Employees using 8x8 Work app on laptops and talking to each other.

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Employees using 8x8 Work app on laptops and talking to each other.

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Employees using 8x8 Work app on laptops and talking to each other.

Share your 8x8 story

Share your 8x8 story

Share your 8x8 story

Share your 8x8 story

Speak with a specialist

1-866-879-8647


Discuss your needs with an 8x8 expert


Need product help?