Analytics

Trying to understand information from multiple communications tools means making data-driven decisions is time-consuming and resource-intensive. 8x8’s single platform provides clear, aggregated analytics across all of your cloud communications. Giving you the time back to focus on what the data means to your team.

Trying to understand information from multiple communications tools means making data-driven decisions is time-consuming and resource-intensive. 8x8’s single platform provides clear, aggregated analytics across all of your cloud communications. Giving you the time back to focus on what the data means to your team.

Key benefits

  • Identify key trends across employees, teams and customer behavior.
  • Customizable data from all your communication channels in one easy to use tool.
  • Accurate and readily available data to solve business problems and aid decision making.
  • Access your company data in any way you choose.
  • Identify key trends across employees, teams and customer behavior.
  • Customizable data from all your communication channels in one easy to use tool.
  • Accurate and readily available data to solve business problems and aid decision making.
  • Access your company data in any way you choose.

Insights to drive your business

Analytics to support your customer

Analytics Tools That Help to Manage Remote Workers

Recent events causing business disruptions are forcing companies to increase the number of remote workers. Learn about tools to help manage remote workers.

Analytics Tools That Help to Manage Remote Workers

Recent events causing business disruptions are forcing companies to increase the number of remote workers. Learn about tools to help manage remote workers.

Analytics for 8x8 Work

You depend on voice and meetings to connect with customers and colleagues. But without the right analytics to measure how those connections are working, you’re missing opportunities.

Analytics for Virtual Office delivers analytical tools that provide 20/20 vision into your business communications.

Analytics for 8x8 Work

You depend on voice and meetings to connect with customers and colleagues. But without the right analytics to measure how those connections are working, you’re missing opportunities.

Analytics for Virtual Office delivers analytical tools that provide 20/20 vision into your business communications.

Analytics for 8x8 Work API

Analytics APIs are built to support your unique data requirements, making it easy to combine communications data with business-critical systems.

Analytics for 8x8 Work API

Analytics APIs are built to support your unique data requirements, making it easy to combine communications data with business-critical systems.

Solutions for all your business telephony needs

Business Phone

8x8's business phone connects your business around the globe with enterprise-grade reliability and quality in the cloud.

Other related features

Administration

Cloud PBX

8x8 Work Apps

CX Analytics

Single administration interface for user provisioning, system configuration, and management.

The communication tools you need for success.

Turn your smartphone into a business phone when you are away from the office.

Groundbreaking tool to provide visibility into customer interactions.

Administration

Cloud PBX

Single administration interface for user provisioning, system configuration, and management.

The communication tools you need for success.

8x8 Work Apps

CX Analytics

Turn your smartphone into a business phone when you are away from the office.

Groundbreaking tool to provide visibility into customer interactions.

Administration

Single administration interface for user provisioning, system configuration, and management.

Cloud PBX

The communication tools you need for success.

8x8 Work Apps

Turn your smartphone into a business phone when you are away from the office.

CX Analytics

Groundbreaking tool to provide visibility into customer interactions.

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