SMS

Efficiently reach your customers anywhere, any time by automating notifications, one-time passwords, reminders, and alerts.

Key benefits

  • Automate your messaging workflows by scheduling notifications along the customer journey.
  • Start sending messages immediately using the Campaign Manager — no integration required.
  • Connect at scale with the ability to send any number of messages at one time.
  • Intelligent routing will automatically select the best available path including automated fallbacks to ensure message delivery.
  • Automate your messaging workflows by scheduling notifications along the customer journey.
  • Start sending messages immediately using the Campaign Manager — no integration required.
  • Connect at scale with the ability to send any number of messages at one time.
  • Intelligent routing will automatically select the best available path including automated fallbacks to ensure message delivery.

Keep customers informed with SMS messages.

Automatic adaptation

Efficiently send single or bulk SMS messages globally. Messages, phone number formats and sender IDs are automatically adapted to ensure successful delivery.

Automatic adaptation

Efficiently send single or bulk SMS messages globally. Messages, phone number formats and sender IDs are automatically adapted to ensure successful delivery.

Continuous performance monitoring

Obtain delivery receipts of incoming or outgoing messages via customizable callback URLs. View and track SMS campaign performance with online reporting. Retrieve SMS history with the ability to import data and create custom reports.

Continuous performance monitoring

Obtain delivery receipts of incoming or outgoing messages via customizable callback URLs. View and track SMS campaign performance with online reporting. Retrieve SMS history with the ability to import data and create custom reports.

Learn more about APIs

APIs

Whether delivering proactive notifications, increasing customer engagement or adding levels of security, there’s an 8x8 API to make it easy.

Other related features

Chat Apps

Video Interaction

Voice

Intelligent IVR

Reach more customers with the ability to deliver messages across many different platforms through one API.

Send an SMS and enable live support with the click of a link.

Deliver tailored text-to-speech messages at scale using the Voice API.

Automate and accelerate responsiveness with natural language processing that powers the self-service experience.

Chat Apps

Video Interaction

Reach more customers with the ability to deliver messages across many different platforms through one API.

Send an SMS and enable live support with the click of a link.

Voice

Intelligent IVR

Deliver tailored text-to-speech messages at scale using the Voice API.

Automate and accelerate responsiveness with natural language processing that powers the self-service experience.

Chat Apps

Reach more customers with the ability to deliver messages across many different platforms through one API.

Video Interaction

Send an SMS and enable live support with the click of a link.

Voice

Deliver tailored text-to-speech messages at scale using the Voice API.

Intelligent IVR

Automate and accelerate responsiveness with natural language processing that powers the self-service experience.

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