SMS

Efficiently reach your customers anywhere, any time by automating notifications, one-time passwords, reminders, and alerts.

Key benefits

  • Automate your messaging workflows by scheduling notifications along the customer journey.
  • Start sending messages immediately using the Campaign Manager — no integration required.
  • Connect at scale with the ability to send any number of messages at one time.
  • Intelligent routing will automatically select the best available path including automated fallbacks to ensure message delivery.
  • Automate your messaging workflows by scheduling notifications along the customer journey.
  • Start sending messages immediately using the Campaign Manager — no integration required.
  • Connect at scale with the ability to send any number of messages at one time.
  • Intelligent routing will automatically select the best available path including automated fallbacks to ensure message delivery.

Keep customers informed with SMS messages.

Automatic adaptation

Efficiently send single or bulk SMS messages globally. Messages, phone number formats and sender IDs are automatically adapted to ensure successful delivery.

Automatic adaptation

Efficiently send single or bulk SMS messages globally. Messages, phone number formats and sender IDs are automatically adapted to ensure successful delivery.

Continuous performance monitoring

Obtain delivery receipts of incoming or outgoing messages via customizable callback URLs. View and track SMS campaign performance with online reporting. Retrieve SMS history with the ability to import data and create custom reports.

Continuous performance monitoring

Obtain delivery receipts of incoming or outgoing messages via customizable callback URLs. View and track SMS campaign performance with online reporting. Retrieve SMS history with the ability to import data and create custom reports.

Security built in

We ensure that all of SMS messages are sent and received securely so that you can have peace of mind. The linked web page below lists out a detailed description of the methods used to create strong security for the SMS APIs.

Security built in

We ensure that all of SMS messages are sent and received securely so that you can have peace of mind. The linked web page below lists out a detailed description of the methods used to create strong security for the SMS APIs.

8x8 SMS APIs Case Studies

See how 6 Companies are increasing CSAT and security using 8x8 SMS APIs

8x8 SMS APIs Case Studies

See how 6 Companies are increasing CSAT and security using 8x8 SMS APIs

Open Lab

Open the possibilities. 8x8 developer community Open Lab gives access to the latest reserch, lab features and APIs.

Open Lab

Open the possibilities. 8x8 developer community Open Lab gives access to the latest reserch, lab features and APIs.

It's easy to get started

Quickly create an account and start connecting with your customers using SMS today.

It's easy to get started

Quickly create an account and start connecting with your customers using SMS today.

Other related features

Chat Apps

Video

Voice

callstats

Reach more customers with the ability to deliver messages across many different platforms through one API.

Embed video into any website or app in minutes.

Deliver tailored text-to-speech messages at scale using the Voice API.

Call quality performance monitoring that enables better communications

Chat Apps

Video

Reach more customers with the ability to deliver messages across many different platforms through one API.

Embed video into any website or app in minutes.

Voice

callstats

Deliver tailored text-to-speech messages at scale using the Voice API.

Call quality performance monitoring that enables better communications

Chat Apps

Reach more customers with the ability to deliver messages across many different platforms through one API.

Video

Embed video into any website or app in minutes.

Voice

Deliver tailored text-to-speech messages at scale using the Voice API.

callstats

Call quality performance monitoring that enables better communications

Send two way SMS messages

8x8's SMS API provides a programmatic way to create two way SMS conversations for uses such as a customer support channel and appointment confirmations. Watch the video to see the code in action.

Send two way SMS messages

8x8's SMS API provides a programmatic way to create two way SMS conversations for uses such as a customer support channel and appointment confirmations. Watch the video to see the code in action.

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