Reach Your Customers Anywhere, Anytime with SMS
Efficiently reach your customers anywhere, anytime by automating notifications, one-time passwords, reminders, and alerts.
Get your messages read faster with SMS APIs
SMS messaging is the most trusted communication source available. With a 98% open-rate, there’s no better way to keep your customers informed. We provide SMS solutions through our fully-supported SMS gateway which allows you to send and receive messages in a matter of minutes.
Simplify your messaging workflows
Schedule notifications and other important information in advance.
Keep customers in the looplink to this section
Our customer portal, 8x8 Connect, lets you send notifications, authentications, and one-time passwords instantly.
Send as many as you needlink to this section
With no limits, you can send thousands — or even millions — of messages at a single time.
Companies all over the world rely on 8x8 SMS APIs
8x8 constructs our SMS gateway services to be simple, powerful and dynamic.
SMS Notifications
As the #1 eCommerce platform in Southeast Asia, Lazada depends upon 8x8 to provide bulk SMS notifications about orders, shipping, and deliveries.
One Time Passwords
Traveloka is Southeast Asia’s leading flight booking platform. They rely on 8x8’s SMS messaging solutions for user authentications, promotions, and SMS notifications.
OTP and SMS Notifications
Tokopedia, Indonesia’s leading online marketplace, uses 8x8’s bulk SMS API for account verification, delivery notifications, and promotions.
Keep customers updated with automated texts
With easy-to-integrate SMS technology, businesses can elevate customer experiences across multiple channels and customer touch points within the customer journey.
Keep customers informed on their order via SMS
Notify customers of their ordering, shipping, delivery updates and more in real time.
Drive customer engagement with links and promotions
Engage with your customers through embedded links within your SMS message campaigns
Authenticate users easily with mobile verification
Authenticate users with our Mobile Verification API which layers code generation, delivery and verification, all in a single package.
8x8 SMS APIs case studieslink to this section
See how 6 Companies are increasing CSAT and security using 8x8 SMS APIs.
“The 8x8 API was easily integrated into our platform, and we leveraged on the automated messages to help build the credibility and trust of our brand. It is a valuable investment into the future.”
Louie Alcantara, Co-Founder of Mangan.ph
SMS add-ons for better deliverability
SMS Verification
Verify your users' mobile numbers via one-time passwords (OTPs).
SMS Engage
Integrate SMS surveys, forms, and QR codes into your SMS messages.
10DLC
Upgrade your A2P messaging experience in the US with 10 Digit Long Code, now supported by 8x8.
Two-Way SMS
Increase the quality of customer engagement by sending and receiving messages through our SMS gateways.
Number Lookup
Clean your database and step up anti-fraud measures by checking the validity of phone number locations.
Integrations
Get help integrating SMS functions and capabilities into your existing business tools with our applications and tutorials.
URL Shortener
Automatically shorten dynamic URLs to ensure cost-savings with CTR performance tracking.
Business Hours
Ensure messages are delivered according to country-specific regulations and within business hours.
Automated SMS is the best way to contact your customers
Send two-way SMS messages
8x8's SMS API provides a programmatic way to create two way SMS conversations for uses such as a customer support channel and appointment confirmations. Watch the video to see the code in action.
Security built in
We ensure that all SMS messages are sent and received securely so that you can have peace of mind. The linked web page below lists out a detailed description of the methods used to create strong security for the SMS APIs.
Hands-on with SMS API
Open the possibilities. 8x8 Developer Hub gives access to step-by-step guides and API references.
8x8 - Your dedicated communications partner
Direct connections with operators
- High quality direct connections with South East Asia, APAC, EMEA and the Americas operators boosting global coverage
- Redundancy assurance with fallbacks for each APAC destinations
Local expertise, market know-how
- A single partner for the entire region with expertise in local market constraints
- 24/7 support
8x8 SMS API Plans and Pricing
Enterprise
Enjoy bulk rates and enterprise level bespoke solutions with high volume SMS for your business. Get in touch with our sales team to learn more.
Get started, it's free!
See it in action. Create an account with 8x8 Connect – an all-in-one business communication platform used by knowledge-driven businesses to manage omni-channel campaigns, send text or voice messages, and get real-time reports and analytics.
Pay-per-use
Only pay for what you need. SMS pricing is dependent on the destination, message type and carrier the SMS will be sent to.
Download SMS prices (.xls)Explore other 8x8 APIs for a complete customer engagement strategy
Voice API/SDK
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Chat Apps
Reach wider audiences by sending richer messages and content to users of ALL major chat apps including WhatsApp Business, LINE, WeChat and Viber
Video Interaction
From consultations, to insurance claims to customer support, our Video Interaction API lets you be there, even when you can’t
8x8 Connect
8x8 Connect is an all-in-one business communication platform which is used by knowledge-driven business to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics
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