8x8 University

Learn how to use the 8x8 products and latest features, streamline deployments and maximize agent efficiency with our comprehensive suite of free and paid training.

A man using 8x8 University resources on his laptop to learn about CCaaS products offered by 8x8.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

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Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.link to this section

Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.

Learn More

Explore New Product Features

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Upcoming University Webinarslink to this section

8x8 University "Did you Know?" Webinar Series

June 4th, 2025 | 8am PT / 11am ET / 4pm GMT

In this webinar series, we explore 8x8 product features, workflows, and use cases.

Join our live demo and you’ll learn more about:

  • 8x8 End-User and Admin applications
  • Common workflows, features, and functions
  • Practical use cases and user best practices
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8x8 University "Ask the Expert" Webinar Series

June 26th, 2025 | 8am PT / 11am ET / 4pm GMT

Join 8x8 experts to explore and discover 8x8 user best practices, answer common FAQs, and advanced functionality.

Webinar topics will include:

  • Overview of 8x8 End User / Admin applications and workflows
  • Basic troubleshooting steps
  • Responding to user's frequently asked questions
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Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

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