Simplify how you collect customer feedback
Simplify how you collect customer feedback
An add-on feature that allows you to fully integrate web surveys into your SMS workflows. Get meaningful data with this feature that works even better than a 2-way SMS.
Instantly capture feedback through surveys
Lead your customers to rich content, see click-through rates, and analyze responses – directly from your online customer portal.
Instantly capture feedback through surveys
Lead your customers to rich content, see click-through rates, and analyze responses – directly from your online customer portal.
Instantly capture feedback through surveys
Lead your customers to rich content, see click-through rates, and analyze responses – directly from your online customer portal.
Instantly capture feedback through surveys
Lead your customers to rich content, see click-through rates, and analyze responses – directly from your online customer portal.
Combining the best of both worlds
Combining the best of both worlds
Combining the best of both worlds
Combining the best of both worlds
Ask for ratings
Let customers provide feedback with the click of a button.
Directly make offers
Send vouchers or QR codes directly to your customers.
Make referrals easy
Let customers refer friends or earn rewards with the click of a button.
Confirm by two-way SMS
Make sure your customers are available for deliveries or appointments.
Start engaging your customers in just 3 simple steps
Start engaging your customers in just 3 simple steps
Start engaging your customers in just 3 simple steps
Start engaging your customers in just 3 simple steps
1 | Design your SMS Engage survey or other content and deploy it online.
2 | Trigger your survey or other content through the SMS Engage API.
3 | Receive responses in real-time on your webhook or access them in 8x8 Connect.
Interactive content for deeper engagement
SMS Engage features a two-way SMS function which makes it super simple to get feedback from your customers.
Turn-key solution
Manage everything from the campaign manager, with no integration or coding skills required.
Easy integration
Alternatively, integrate the SMS Engage API onto your platform to start collecting customers’ responses today.
Rich landing pages
Create interactive forms and landing pages, such as satisfaction surveys, scheduling of deliveries, and QR Codes.
Turn-key solution
Easy integration
Manage everything from the campaign manager, with no integration or coding skills required.
Alternatively, integrate the SMS Engage API onto your platform to start collecting customers’ responses today.
Rich landing pages
Create interactive forms and landing pages, such as satisfaction surveys, scheduling of deliveries, and QR Codes.
Turn-key solution
Easy integration
Rich landing pages
Manage everything from the campaign manager, with no integration or coding skills required.
Alternatively, integrate the SMS Engage API onto your platform to start collecting customers’ responses today.
Create interactive forms and landing pages, such as satisfaction surveys, scheduling of deliveries, and QR Codes.
Turn-key solution
Easy integration
Rich landing pages
Manage everything from the campaign manager, with no integration or coding skills required.
Alternatively, integrate the SMS Engage API onto your platform to start collecting customers’ responses today.
Create interactive forms and landing pages, such as satisfaction surveys, scheduling of deliveries, and QR Codes.
Instant feedback
SMS Engage is an alternative to 2-way SMS, where you can offer a richer experience and receive responses.
Advanced analytics
View previous campaign logs, responses, delivery rates and more.
URL shortener
Dynamic URLs will be automatically shortened to ensure cost-savings with CTR performance tracking.
Instant feedback
Advanced analytics
SMS Engage is an alternative to 2-way SMS, where you can offer a richer experience and receive responses.
View previous campaign logs, responses, delivery rates and more.
URL shortener
Dynamic URLs will be automatically shortened to ensure cost-savings with CTR performance tracking.
Instant feedback
Advanced analytics
URL shortener
SMS Engage is an alternative to 2-way SMS, where you can offer a richer experience and receive responses.
View previous campaign logs, responses, delivery rates and more.
Dynamic URLs will be automatically shortened to ensure cost-savings with CTR performance tracking.
Instant feedback
Advanced analytics
URL shortener
SMS Engage is an alternative to 2-way SMS, where you can offer a richer experience and receive responses.
View previous campaign logs, responses, delivery rates and more.
Dynamic URLs will be automatically shortened to ensure cost-savings with CTR performance tracking.
“Working with 8x8’s SMS Engage is a really great experience - it is easy to integrate and navigate, making it convenient for us to capture meaningful data from our members. This enables us to optimize our services, increase our members’ engagement and clients' satisfaction." – Alexandre Martin, Head of Marketing, Try and Review
Pricing
- Eur 250 per month + Price of SMS
- 5 forms included in the subscription
- Additional forms Eur 20
Get started, it’s free!
Quickly create an account and start connecting with your customers using SMS today.
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With our fully-supported SMS gateway you can send and receive messages in a matter of minutes.
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Keep customers in the loop on status of deliveries or send important appointment reminders.
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Upgrade your A2P messaging experience in the US with 10 Digit Long Code, now supported by 8x8.
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