Conversation IQ

Conversation insights and professionalism from the front desk to the back office.

Value

An economical, single-vendor solution that delivers the same robust functionality across the organization.

Simplicity

Quick and easy-to-deploy speech analytics solution, with ready-to-use reporting.

Coaching

Easily customizable evaluation forms and auto-notification, based on scoring thresholds.

Compliance

Facilitates script adherence and integrates with automated workflows.

Value

An economical, single-vendor solution that delivers the same robust functionality across the organization.

Simplicity

Quick and easy-to-deploy speech analytics solution, with ready-to-use reporting.

Coaching

Easily customizable evaluation forms and auto-notification, based on scoring thresholds.

Compliance

Facilitates script adherence and integrates with automated workflows.

Value

An economical, single-vendor solution that delivers the same robust functionality across the organization.

Simplicity

Quick and easy-to-deploy speech analytics solution, with ready-to-use reporting.

Coaching

Easily customizable evaluation forms and auto-notification, based on scoring thresholds.

Compliance

Facilitates script adherence and integrates with automated workflows.

Value

An economical, single-vendor solution that delivers the same robust functionality across the organization.

Simplicity

Quick and easy-to-deploy speech analytics solution, with ready-to-use reporting.

Coaching

Easily customizable evaluation forms and auto-notification, based on scoring thresholds.

Compliance

Facilitates script adherence and integrates with automated workflows.