8x8 University

Learn how to use the 8x8 products and latest features, streamline deployments and maximize agent efficiency with our comprehensive suite of free and paid training.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Upcoming University Webinars

Coach Users to Increase Customer Satisfaction

May 25, 2022 | 8am PT / 11am ET / 4pm BST

When your customer-facing users shine, your customers enjoy better support and a positive experience. 8x8 enables managers to provide tailored coaching in a work-from-anywhere setting.

Through a live demo, you’ll learn how to: • Focus more time on training, compliance, and performance—and less on administration • Accurately capture and easily search all interactions to better understand customer experiences • Evaluate adherence to policies and procedures, behaviors, and proficiency to minimize risk • Empower managers with an easy-to-use interface and a powerful quality management toolbox, including Speech Analytics

8x8 Admin Console 201

Recurring Webinar

Join us to learn how custom call flows can improve your customers experience and interaction with your business.

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

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