- Expedite calls and improve security by directing customers to a secure payment interface.
Payment Processing
8x8 Secure Pay is a payment processing tool that enables contact centers to simply and securely handle payment authorizations as required to move toward overall compliance needs.
Key benefits
- Provide customers peace of mind by allowing them to enter payment information directly.
- Automate payment collection within an IVR structure to alleviate live agent involvement.
- Payments collected using DTMF/keypad tones to ensure maximum security.
- Expedite calls and improve security by directing customers to a secure payment interface.
- Provide customers peace of mind by allowing them to enter payment information directly.
- Automate payment collection within an IVR structure to alleviate live agent involvement.
- Payments collected using DTMF/keypad tones to ensure maximum security.
Learn more about 8x8 Secure Pay
Protect business integrity
Ensure customer interface by removing agent from data handling procedures.
- Minimize risk with a single interface for secure payment data entry
- Ensure the payment collection processes meets PCI DSS Level 1 compliance
Protect business integrity
Ensure customer interface by removing agent from data handling procedures.
- Minimize risk with a single interface for secure payment data entry
- Ensure the payment collection processes meets PCI DSS Level 1 compliance
Simplify the payment collect process
Agent easily directs customers to appropriate payment interface and vendor.
- Reduce handle time associated with payment collection by eliminating the need to interact with multiple people or systems
- Securly collect payment details by offering the customer dial pad entry of credit card information
Simplify the payment collect process
Agent easily directs customers to appropriate payment interface and vendor.
- Reduce handle time associated with payment collection by eliminating the need to interact with multiple people or systems
- Securly collect payment details by offering the customer dial pad entry of credit card information
Reduce wasted time and accelerate payment processes
Agent can offer customer support while removed from actual data process.
Reduce wasted time and accelerate payment processes
Agent can offer customer support while removed from actual data process.
Comply with payment card collection regulations
Integration with PCI DSS compliant solutions supports business efforts to meet required regulations.
Comply with payment card collection regulations
Integration with PCI DSS compliant solutions supports business efforts to meet required regulations.
8x8 Secure Pay is part of a full suite of capabilities
Contact Center
The 8x8 cloud-based Call Center connects to your customers on their channel of choice. Design better customer experiences with our call center software.
Other related features
CX Analytics
Quality Management
Speech Analytics
Digital Channels
Groundbreaking tool to provide visibility into customer interactions.
Deliver exceptional customer service.
Valuable insights for your call center.
Enhance customer experience with digital channels.
CX Analytics
Quality Management
Groundbreaking tool to provide visibility into customer interactions.
Deliver exceptional customer service.
Speech Analytics
Digital Channels
Valuable insights for your call center.
Enhance customer experience with digital channels.