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Payment Processing

8x8 Secure Pay is a payment processing tool that enables contact centers to simply and securely handle payment authorizations as required to move toward overall compliance needs.

Key benefits

  • Expedite calls and improve security by directing customers to a secure payment interface.
  • Provide customers peace of mind by allowing them to enter payment information directly.
  • Payments collected using DTMF/keypad tones to ensure maximum security.

Key benefits

  • Expedite calls and improve security by directing customers to a secure payment interface.
  • Provide customers peace of mind by allowing them to enter payment information directly.
  • Payments collected using DTMF/keypad tones to ensure maximum security.

Key benefits

  • Expedite calls and improve security by directing customers to a secure payment interface.
  • Provide customers peace of mind by allowing them to enter payment information directly.
  • Payments collected using DTMF/keypad tones to ensure maximum security.

Key benefits

  • Expedite calls and improve security by directing customers to a secure payment interface.
  • Provide customers peace of mind by allowing them to enter payment information directly.
  • Payments collected using DTMF/keypad tones to ensure maximum security.

Learn more about 8x8 Secure Pay

Protect business integrity

Ensure customer interface by removing agent from data handling procedures.

  • Minimize risk with a single interface for secure payment data entry
  • Ensure the payment collection processes meets PCI DSS Level 1 compliance

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Simplify the payment collect process

Agent easily directs customers to appropriate payment interface and vendor.

  • Reduce handle time associated with payment collection by eliminating the need to interact with multiple people or systems
  • Securly collect payment details by offering the customer dial pad entry of credit card information
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8x8_mobility_37811_web.jpg

Reduce wasted time and accelerate payment processes

Agent can offer customer support while removed from actual data process.

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SP-reduce-wasted-time.png

Comply with payment card collection regulations

Integration with PCI DSS compliant solutions supports business efforts to meet required regulations.

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SP-PCI-DSS-compliant.png

Other related features

CX Analytics

Quality Management

Speech Analytics

Digital Channels

Groundbreaking tool to provide visibility into customer interactions.

Deliver exceptional customer service.

Valuable insights for your call center.

Enhance customer experience with digital channels.

CX Analytics

Quality Management

Groundbreaking tool to provide visibility into customer interactions.

Deliver exceptional customer service.

Speech Analytics

Digital Channels

Valuable insights for your call center.

Enhance customer experience with digital channels.

CX Analytics

Groundbreaking tool to provide visibility into customer interactions.

Quality Management

Deliver exceptional customer service.

Speech Analytics

Valuable insights for your call center.

Digital Channels

Enhance customer experience with digital channels.

Speak with a specialist

1-866-879-8647


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