Caller ID and caller blocking services plus do not disturb buttons give you added productivity and privacy.
In one platform, manage your complete phone system across all your office locations. Orchestrate how all your auto attendants work from any location with Configuration Manager (X Series) or Account Manager. Create rules that dictate call flows from easy-to-use drop-down menus. An example of this would be to create menus that allow callers to press a number to reach their desired department.
Reduce spam and other types of non-productive calls by automatically blocking them before they reach a company extension. It can be done directly within the 8x8 Work for Desktop app or inside Admin Console or Account Manager.
Have the freedom to have your calls find you, help your callers reach the right person to help them.
Respond to your callers needs faster with Call Waiting and Parking.
Place incoming callers on temporary hold while an employee or agent becomes available to answer the call.
