Business-class voicemail with transcription and recordings delivered via email make message retrieval and storage easy from your phone or your desktop.
Our business-class voicemail allows you to view voicemails on screen, and choose which voicemails you want to listen to. You can also manage, delete and download your voicemails online, anytime! Listen to voicemails via email, by phone or by logging on to your 8x8 Work Apps.
Transcripts and audio files are automatically saved in your 8x8 Work Apps and sent to your email for you to review. Easily screen and prioritize messages so that you can respond to the most important calls first.
Available anytime, making it convenient for people who are often in meetings or on the go. This is also helpful for businesses with a distributed workforce or home-based call center agents.
If you cannot listen to the audio right away or prefer to use a transcript, visual voicemail offers an alternative to listening to your voicemail. Receive voicemail alert notifications in your email with audio file attachments. Users can also forward voicemails to another extension in their system to share information or delegate more efficiently.
Since you're using email to receive new messages, you can easily save and categorize voicemail messages for later use or for compliance purposes. No longer worry about accidentally deleting a voicemail as you are sent an email with the transcribed text.
Respond to your callers needs faster with Call Waiting and Parking.
Place incoming callers on temporary hold while an employee or agent becomes available to answer the call.
Enables office managers and supervisors to monitor phone conversations on an 8x8 Cloud for quality control and training.
