- Improve your customers' experience and perhaps their mood while on hold with cheerful or seasonally-appropriate music instead of dead air or beeps.
Music on Hold
Music on Hold
Give your callers a better on-hold experience by adding music and information instead of beeps and dead air.
Key benefits
- Upload your own music, select from a standard menu, or work with our audio production store, to create customized music tracks that fit your needs perfectly.
- Improve your customers' experience and perhaps their mood while on hold with cheerful or seasonally-appropriate music instead of dead air or beeps.
- Upload your own music, select from a standard menu, or work with our audio production store, to create customized music tracks that fit your needs perfectly.
Personalize your calling experience
- Select music, news or promotions based on a variety of criteria you such as the location of the incoming call.
- Periodically break into the music to deliver news or assure callers you are moving as quickly as possible to find the right resource to take their call.
- Give callers to leave a call back number or record a voicemail after a set period of time.
- Set rules for music and news by ring group, department or extension.
