- Assign each user a role according to their job function to give them the resources they need to be effective in their job.
Key Benefits
- Reduce intentional and accidental access of restricted customer information including PII (personally identifiable information).
- Create custom roles easily with a couple of clicks with and control access to call recordings, video meetings, billing, analytics, and more.
- Manage multiple sites separately from one administrative platform while keeping the overall system secure and immune to changes implemented by local administrators.
- Assign each user a role according to their job function to give them the resources they need to be effective in their job.
- Reduce intentional and accidental access of restricted customer information including PII (personally identifiable information).
- Create custom roles easily with a couple of clicks with and control access to call recordings, video meetings, billing, analytics, and more.
- Manage multiple sites separately from one administrative platform while keeping the overall system secure and immune to changes implemented by local administrators.
Role-Based Account Control Features
Quickly Provision
Administrators have options to use pre-defined, system created roles or create custom roles for their specific needs. Those roles can be cloned to make the provisioning of new administrators easy. Easily assign roles to admins as administration teams grow and roles and responsibilities change.
Quickly Provision
Administrators have options to use pre-defined, system created roles or create custom roles for their specific needs. Those roles can be cloned to make the provisioning of new administrators easy. Easily assign roles to admins as administration teams grow and roles and responsibilities change.
More Security
Segment roles by location, responsibility and administrative function to ensure admins only have access to data that pertains to their role. This segmentation reduces risk to internal and external security threats and helps meet compliance and security requirements that mandate specific data access procedures.
More Security
Segment roles by location, responsibility and administrative function to ensure admins only have access to data that pertains to their role. This segmentation reduces risk to internal and external security threats and helps meet compliance and security requirements that mandate specific data access procedures.
Better Control
Administrators have the ability to create roles with rules and permissions according to specific functions like call recordings, billing, analytics, and video meetings. By providing granular access to subsets of the system, company administrators have more control over how to segment admin users and define their roles and responsibilities.
Better Control
Administrators have the ability to create roles with rules and permissions according to specific functions like call recordings, billing, analytics, and video meetings. By providing granular access to subsets of the system, company administrators have more control over how to segment admin users and define their roles and responsibilities.
More Visibility
Manage the administration of all sites and locations in one place. Create admin users for multiple sites in one administrative platform. Get visibility into the entire administrative environment without using multiple systems. Management has never been easier, with one place to create roles, users, sites and assign permissions.
More Visibility
Manage the administration of all sites and locations in one place. Create admin users for multiple sites in one administrative platform. Get visibility into the entire administrative environment without using multiple systems. Management has never been easier, with one place to create roles, users, sites and assign permissions.
Solutions for all your business telephony needs
Business Phone
8x8's business phone connects your business around the globe with enterprise-grade reliability and quality in the cloud.
Other related features
Unlimited Calling, SMS & Fax
Caller ID, Blocking, & Do Not Disturb
3-Way Calling
Ring Groups
Tap into cloud-based calling to cut costs and give your employees more tools to collaborate with colleagues and support customers.
Caller ID and blocking services give you added productivity and privacy from incoming and outgoing calls
Join together two additional parties to a call for simple audio collaboration.
Distribute incoming calls among employees with ring groups to serve customers faster.
Unlimited Calling, SMS & Fax
Caller ID, Blocking, & Do Not Disturb
Tap into cloud-based calling to cut costs and give your employees more tools to collaborate with colleagues and support customers.
Caller ID and blocking services give you added productivity and privacy from incoming and outgoing calls
3-Way Calling
Ring Groups
Join together two additional parties to a call for simple audio collaboration.
Distribute incoming calls among employees with ring groups to serve customers faster.
Unlimited Calling, SMS & Fax
Tap into cloud-based calling to cut costs and give your employees more tools to collaborate with colleagues and support customers.
Caller ID, Blocking, & Do Not Disturb
Caller ID and blocking services give you added productivity and privacy from incoming and outgoing calls