Share the distribution of incoming calls among employees with ring groups so that customers get good service more quickly.

When a call comes in, every extension in the group rings, the first person to pick up, answers the call.

Ring groups that use this pattern have a different extension answer first each time. This means each employee will have an equal chance at being the first one to have their phone ring when a call comes in.

This pattern includes a constant order in which extension rings when a call comes in. The same extension will ring first for every call and if the call is not answered, the second person in the group's phone will ring and so on.

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