Emergency Services

8x8’s Emergency Services allows organizations to support mobile users by connecting their emergency calls to the nearest location for assistance.

Key benefits

  • Compliance - 8x8 helps you maintain compliance with federal emergency dialing requirements.
  • Easy Administration - 8x8 Emergency Services provides an easy to use interface to provision users and ensure notification information is current.
  • Ensure User Safety - 8x8 helps you deliver reliable service and safety to your users when the need for emergency services arises.
  • Support Mobile Workforce - 8x8 helps you support users wherever they are; ensuring your users in the field and remote work spaces have access to emergency services.
  • Compliance - 8x8 helps you maintain compliance with federal emergency dialing requirements.
  • Easy Administration - 8x8 Emergency Services provides an easy to use interface to provision users and ensure notification information is current.
  • Ensure User Safety - 8x8 helps you deliver reliable service and safety to your users when the need for emergency services arises.
  • Support Mobile Workforce - 8x8 helps you support users wherever they are; ensuring your users in the field and remote work spaces have access to emergency services.

Learn more about 8x8 Emergency Services

Compliance with Kari's Law

Kari’s Law requires that systems must enable direct 911 dials without additional digits, codes, prefix or post-fix. Also, systems must be configured to provide notification to a central location 8x8 supports direct dial for 911 and centralized notifications for 911 calls. Administrators are able to easily document the emergency service address and the email addresses for those who will receive notifications when a call is made from the given location.

Nomadic E911

RAY BAUM's Act requires the sharing of precise location information when calling 911. This ensures first responders can locate callers and deliver better emergency outcomes. 8x8 Emergency Services pairs the caller’s information with their location using defined network elements such as subnets and WiFi access points.

Other related features

Multi-site support

Automate site setup and advanced call handling from any location.

Multi-level Auto Attendant

Automate and orchestrate your customers' calling experience.

Role-Based Access Controls

Administrators can easily set permissions and access to sites and information by employees.

User Provisioning

Create users, assign devices, configure features for your users.

Other related features

Multi-site support

Automate site setup and advanced call handling from any location.