Emergency Services
8x8’s Emergency Services allows organizations to support mobile users by connecting their emergency calls to the nearest location for assistance.
Key benefits
Compliance
8x8 helps you maintain compliance with federal emergency dialing requirements.
Easy Administration
8x8 Emergency Services provides an easy to use interface to provision users and ensure notification information is current.
Ensure User Safety
8x8 helps you deliver reliable service and safety to your users when the need for emergency services arises.
Support Mobile Workforce
8x8 helps you support users wherever they are; ensuring your users in the field and remote work spaces have access to emergency services.
Learn more about 8x8 Emergency Serviceslink to this section
Compliance with Kari's Law
Kari’s Law requires that systems must enable direct 911 dials without additional digits, codes, prefix or post-fix. Also, systems must be configured to provide notification to a central location 8x8 supports direct dial for 911 and centralized notifications for 911 calls. Administrators are able to easily document the emergency service address and the email addresses for those who will receive notifications when a call is made from the given location.
Nomadic E911
RAY BAUM's Act requires the sharing of precise location information when calling 911. This ensures first responders can locate callers and deliver better emergency outcomes. 8x8 Emergency Services pairs the caller’s information with their location using defined network elements such as subnets and WiFi access points.
Other related features
Role-Based Access Controls
Administrators can easily set permissions and access to sites and information by employees.