Business Phone
Make your phones work smarter. Leverage cloud PBX to more effectively onboard employees, manage and scale your voice services.
Elevate the quality and reliability of your business phone
Give your business a competitive advantage with a modern cloud-based phone system.
Get award-winning voice quality in the office or on-the-go, powerful analytics and a single administration platform to manage all your locations.
Integrate business apps including Microsoft Teams and CRM system with your cloud phone system seamlessly.
Support your organization's business continuity and resilience with 8x8's secure, fully-redundant data centers.
Everything you need in a single app or your preferred browserlink to this section
All-in-one collaboration from desktop and mobile devices with voice, video, private messaging, and team chat.
Bring coworkers, customers, and collaborators together with 8x8 Work
Connect with customers and colleagues no matter where you are. Seamlessly transition from phone call to chat to screen share. We designed 8x8 Work from the ground up with flexibility in mind, so you can work and collaborate in your own way.
Cloud PBX Features
Top Features
Enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage.
Core Productivity
Connect with your team and customers from anywhere, anytime on any device.
Call Handling
Equip your teams with all the tools they need to easily manage incoming and outgoing phone calls.
Call Management
Distribute incoming calls efficiently, facilitate customer conversations and improve employee productivity.
Easy Administration
Single administrative interface for user provisioning, system configuration, and management.
Corporate Features
Analytics
Comprehensive performance and usage dashboards, plus reporting options for valuable insights.
8x8 Work
Be productive from anywhere with a consistent all-in-one experience for voice, video, chat, and fax on desktop, web, and mobile.
Frontdesk for Receptionists
Make a great impression from wherever you are with a tailored experience that delivers efficiency and productivity for handling high call volumes.
NEW Conversation IQ for Team Leads and Supervisors
Supercharge your organization with conversational AI to uncover insights, proactive coaching, and ensure that all interactions are professional and consistent.
Be ready today and plan for the future
Global Reach
Through 8x8's patented technology, communications are automatically routed to the nearest data center to deliver superior call quality and conversations that sound and feel natural.
Integrations
Incorporate 8x8 into your existing apps and software automatically. Blend phone features with CRM apps, messaging, email and Microsoft Teams to boost productivity.
Safe and secure communications
8x8 ensures high reliability and business continuity by delivering its cloud-based communications using secure, fully redundant data centers.
Stay competitive with cloud PBX
Traditional business phones (PBX systems), with their cable-filled closets and exorbitant monthly calling fees, have long been marching toward extinction. As of 2019, Frost and Sullivan estimated more than 82 percent of businesses had adopted or were planning to adopt a Cloud PBX in some part of their business. Events in 2020 suggest that percentage is going to accelerate quickly. Learn 5 reasons why you should ditch it for the cloud now.
Stay connected when you need it most
Smart organizations are taking actions to bolster their resilience to economic and competitive threats. During normal operations or during disruptions, they are constantly looking for ways to keep employees innovating, supporting customers and generating revenue. Cloud-based phone systems were built for this purpose and they come with a whole lot of more. Find out how to prepare your network for cloud communications with this quick checklist.
Benefits of moving to the cloud
Affordability
Reduce capital expenditures on physical infrastructure and save money on calling plans.
Scalability
Save time with an easy-to-use administration portal and add lines with a few clicks in instead of cables.
Flexibility
Mix and match plans to tailor your phone system to meet your needs.
8x8 Platform Feature Highlights
Summer 2025link to this section
Discover the latest innovations across the 8x8 platform portfolio. See what’s new with our Summer 2025 update!
Support & Services
Integrations
Incorporate 8x8 into your existing apps and software automatically. Blend phone features with CRM apps, messaging, email and Microsoft Teams to boost productivity.
Learn More
8x8 has once again been recognized as a Leader in the 2024 Gartner Magic Quadrant for UCaaS.
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