Unified Communications.

8x8® Work® connects teams and customers globally to build connections, boost productivity, and amplify collaboration.

A business manager building connections using 8x8 Work for unified communications

Empower employees with a smarter phone system.

Enhance communications with an enterprise-grade PBX featuring advanced call features, SMS, fax, mobility, and machine-learning-powered Global Reach® tech for a high-quality, reliable connection from anywhere.

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AI-enabled teamwork. Meet, collaborate, crush it.

Make the most of meetings via chat, recordings, polls, transcripts, noise suppression, HD video, and AI-enabled meeting summaries. Foster team collaboration with whiteboards and track action items to boost productivity.

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Keep the momentum going with async conversations.

Drive collaboration, speed up workflows, and stay aligned no matter when or where your team works with messaging, team chat, and file sharing.

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AI that removes the friction from everyday work

8x8 Work utilizes the power of AI to reduce manual work, keep teams aligned, and ensure insights from every voice, chat, and meeting is captured. From meeting transcription and summaries to voicemail and chat recaps, AI gives your teams the context they need—without the overhead.

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What’s on the inside matters. Take a peek.

Unified Communications capabilities.

Here’s everything else 8x8 Work does.

Call

Clear, reliable calling from any location for seamless experiences.

Meet

Foster engagement and drive decisions during meetings.

Message

Boost global collaboration with instant messages.

High Volume Messaging

Launch tailored one-to-many messages for promos.

Receptionist Console

Effectively handle high call volumes.

Analytics

Use real-time data to ensure quality and performance.

Global Coverage

Connect global teams and customers.

Integrations

Embed leading tools for unified workflows.

AI

Cut through the clutter with AI insights and summaries.

A product portfolio to supercharge your CX.

From superior contact center solutions to unified communications and no-code APIs, our products solve even your most complex communication challenges.

Contact Center


8x8® Contact Center™ powers up agents with AI to simplify contact center operations and delight customers.

Preview of the 8x8 Contact Center interface on a desktop screen

Unified Communications

8x8 Work® connects teams and customers globally with an AI-enabled communications suite.

Desktop preview of the 8x8 Unified Communications platform for seamless collaboration

Communications APIs

8x8 no-code CPaaS connects you to customers on the channels they want from one platform.

Desktop interface showcasing 8x8 Communication APIs for voice, video, and messaging integrations

CX Beyond the Contact Center

8x8 Engage™ empowers all customer-facing teams to stay connected and support customers with ease.

A desktop view of the 8x8 Engage interface designed for personalized customer engagement

8x8 for Microsoft Teams**

Amplify your Microsoft Teams with 8x8 communication capabilities and contact center integrations.

How it works

Integrate seamlessly.

Easily connect with popular CX, business, and CRM apps to reach new levels of productivity without added complexity.

The Microsoft logo representing seamless integration with the 8x8 platformThe Google Workspace logo showcasing its integration capabilities with the 8x8 platformServiceNow logo representing its integration with 8x8 platformSalesforce logo featured as an integrated solution with 8x8The Microsoft Teams logo highlighting its integration compatibility with 8x8 productsthe word zendesk is written in blue on a black background

Secure and compliant.

Up-to-date with regulations and verified through third-party certifications—for your peace of mind.

a blue hipaa compliant logo on a white backgroundiso 27001 isoqar and ukas management systems logosa logo for the federal information security management acta blue circle with yellow stars and the word gdpr on ita shield with the words pci dss on ita logo that says soc 2 audited type ii
Illustration inviting users to connect with 8x8 to power their CX ambitions

Let’s power your CX ambitions, together.