Calls, meetings, and messaging on a platform built to work anywhere your teams are.
Uptime SLA across your entire platform. Calls, meetings, and contact center. All covered.
Your phone system and contact center share the same data model. Customer context travels on every transfer.
Calls, video meetings, team messaging, and file sharing in a single app. No toggling between tools. No licensing patchwork.
Meeting summaries, live transcription, noise suppression, and more are built into 8x8 Work. And when you’re ready to go further, 8x8 AI Studio lets you build custom AI-powered voice and digital interactions your way.
When a customer call moves from your contact center agent to your back-office team, their history moves with it. That’s what it means to run 8x8 Work, 8x8 Engage, and 8x8 Contact Center on the same platform. One data model. No silos.
Cloud-based calling with advanced routing, business texting, and voicemail-to-email. Native phone service in 50+ countries with Patented Global Reach™ technology for reliability everywhere.
Top Features
HD video with AI built in from the start. Live transcription, smart summaries, and noise suppression work automatically. Collaborate with whiteboards and let AI-generated action items keep work moving.
Top Features
Persistent private and public team channels, direct messaging, file sharing, threaded replies, and AI writing tools, all in the same app as your calls and meetings.
Top Features
8x8 Work connects natively with the apps your business runs on. Deep, out-of-the-box integrations with Salesforce, Zendesk, Microsoft Dynamics 365, Google Workspace, and more mean your teams stay in their workflow, not jumping between platforms.
Top Features
Meeting summaries, live transcription, chat recaps, and smart noise suppression are built into 8x8 Work. No separate tier. No configuration required. Your team gets smarter tools from day one.
Top Features
8x8 AI Studio lets you design custom voice and digital agents with natural language. Build agents that handle calls around the clock, create self-service flows, and route to live teams with full context.
Top Features
Cloud-based calling with advanced routing, business texting, and voicemail-to-email. Native phone service in 50+ countries with Patented Global Reach™ technology for reliability everywhere.
Top Features
HD video with AI built in from the start. Live transcription, smart summaries, and noise suppression work automatically. Collaborate with whiteboards and let AI-generated action items keep work moving.
Top Features
Persistent private and public team channels, direct messaging, file sharing, threaded replies, and AI writing tools, all in the same app as your calls and meetings.
Top Features
8x8 Work connects natively with the apps your business runs on. Deep, out-of-the-box integrations with Salesforce, Zendesk, Microsoft Dynamics 365, Google Workspace, and more mean your teams stay in their workflow, not jumping between platforms.
Top Features
Meeting summaries, live transcription, chat recaps, and smart noise suppression are built into 8x8 Work. No separate tier. No configuration required. Your team gets smarter tools from day one.
Top Features
8x8 AI Studio lets you design custom voice and digital agents with natural language. Build agents that handle calls around the clock, create self-service flows, and route to live teams with full context.
Top Features
The platform that grows with you, without changing vendors.
"We have complex routing needs, but at the end of the day, someone has to answer the phone. We wanted a system that let us work together, not in silos. 8x8 enables that."
Melissa Beyer
Senior Practice Manager for Business Support, Gillette Children’s
From your first call to your thousandth customer transfer.
Native phone network in 50+ countries, carrier-grade quality everywhere else. One app, wherever your team is.
Native integrations with Salesforce, Zendesk, Google Workspace, and more. Your teams stay in their flow.
A natural language builder for custom AI voice and digital agents. After-hours handling, self-service flows, personal assistants, all on one platform.
Start with calling and collaboration, then grow into a contact center on the same platform. No new vendor, no migration.
From finance to sales and customer success, every team can play a vital role in shaping CX.
Customers move smoothly across channels, agents stop juggling tools, and leaders get one unified system.
Voice, chat, email, SMS, RCS, video, and social on one platform so conversations stay connected.
Go beyond scheduling to improve performance, accuracy, and agent engagement across every interaction.
No sales call required to get the information you need.
Transform your organization and empower your employees to work smarter, faster, and more efficiently
Transform your organization and empower your employees to work smarter, faster, and more efficiently
8x8 integrates built-in, trusted AI into every interaction so your teams stay responsive, informed, and focused on what matters most
The 8x8 Spring 2026 Update Highlights & Key Announcements
8x8 has once again been recognized in the 2025 Gartner Magic Quadrant™ for UCaaS
With 8x8, the San Diego Zoo Wildlife Alliance improves communications and roars to life
Easily connect with popular CX, business, and CRM apps to reach new levels of productivity without added complexity.
Up-to-date with regulations and verified through third-party certifications—for your peace of mind.
