Your Ideal CX Stack Starts Here
Build a CX stack on your terms with deeply integrated, best-in-breed solutions—all without sacrificing the benefits of a single source provider.
The 8x8 Technology Partner Ecosystem delivers AI-powered, highly curated solutions—built to scale for measurable CX impact.
Top-tier tech. Zero guesswork.
Cut through the noise with our hand-selected and vetted technology leaders–so you don’t have to chase vendors or stitch systems together.
Native feel with instant value.
Our technology partners don’t just “integrate”—they operate like they were always meant to be part of your CX platform with seamless workflows and connected data.
Unified delivery for accelerated outcomes.
No more juggling contracts, deployments, or support handoffs. 8x8 handles it all—so you scale faster.
Future-proof without lock-in.
Stay ahead of the curve with AI, analytics, and automation that evolve with you. No tech debt. No rigid suites. Just innovation.
Solve Real CX Challenges With Curated Partner Solutions
AI agents
Let AI-powered virtual assistants handle customer inquiries, schedule appointments, and guide customers through secure self-service payment options—reducing agent workload and operational costs.
Partner: Cognigy
AI-driven agent intelligence and guidance
Equip agents with actionable insights during live interactions, enabling them to make informed decisions and personalize their responses. Real-time data analysis highlights key trends and sentiment, improving service quality.
Partner: Creovai
Secure payments
Receive PCI-compliant, secure transactions via IVR or digital channels, reducing fraud risks and safeguarding sensitive customer data. Automate payment collection 24/7 without agent intervention, improving both cash flow and customer trust.
Partner: PCI Pal
Secure call recording & compliance
Meet compliance and audit standards without disrupting workflows with secure, automated call recording.
Partner: CallCabinet
Healthcare scheduling & patient outreach
Simplify appointment scheduling and patient communication, helping healthcare providers improve access, reduce no-shows, and streamline care coordination.
Partner: SpinSci
Outbound campaigns
Enable personalized, automated outbound customer outreach across channels, driving engagement and accelerating revenue opportunities.
Partner: Regal.io
Social listening
Enable real-time social engagement in 8x8 Contact Center. Agents can monitor and respond to @mentions, hashtags, and DMs across key platforms—all within the 8x8 workspace.
Partner: Meltwater
No fluff. Just real results.
360insights with Creovai + 8x8
National Express with PCI Pal + 8x8
Barking & Dagenham Borough Council with Calabrio, Cognigy + 8x8
8x8 Integrates with Many Platforms and Applications
8x8 works with the platforms you already use–from Salesforce to Zendesk and beyond–to unify your CX data and help you drive better outcomes without switching systems.
Become an 8x8 Technology Partner
Reach new audiences and accelerate growth as part of a carefully curated network of innovators to solve specific CX use cases with 8x8.
