Supported Languages | Supported Countries | Price | Business Need |
English | 180 Countries | Contact Us | Contact Center |
Calabrio WFM for 8x8 Contact Center
![30.png](https://images.contentstack.io/v3/assets/blte621f0a2bd0e9f69/blt7e1779b018fce4a7/5e6a7019301e6622beddaa78/30.png?auto=webp?ar-1-1,fo-auto,w-150?auto=webp)
Provides an integration to Calabrio WFM, delivering easy access to all necessary WFM data. This service will stream real-time data to Calabrio WFM as well as historical data, as required.
Features:
- Omnichannel forecasting and scheduling
- Workforce analytics
- Performance dashboards
- Time off management
- Workforce reporting
Prerequisites:
8x8 Contact Center X Series: X6, X7, or X8
Security and Compliance
Developer: 8x8, Inc.
Location: United States of America
Terms of Service: 8x8 Terms and Conditions and Policies