Logicdialog

Engage customers, empower teams, improve efficiencies and increase profits with generative conversational AI.

Build fast; reduce time to value with immediate ROI

No code needed with Logicdialog’s intuitive drag and drop digital assistant builder. Collaborate with team mates to build out the experience your customers will love to use.

ChatGPT integrated; generative capabilities mean more training data, and summarized conversations

Get to market and value quicker with ChatGPT integrations. That means content and training data can be generated so your digital assistant can launch fast.

Proven, pre-built conversations; no need to start from scratch

No need to start from scratch! Choose from hundreds of pre-built conversational frameworks that will get you up and running fast.

Features

Human in the loop; always offering live chat agent support

Logicdialog’s digital assistants aim to answer questions, and execute processes without the need for human agent interaction. Sometimes more complex issues can be seamlessly handed over to a live chat, with a human taking over from the digital assistant.

Complete control over everything; fully customizable content and design

Your digital assistant is often the first thing people see when they interact with your brand. You have complete control over the look, the feel, the content and the settings that make up your customer's first interaction with you.

Support customers faster; Gartner magic quadrant NLP

Logicdialog leverages one of the strongest NLU engines in the World, meaning your customers and colleagues can speak as naturally as they would in real conversation, and they’ll be understood, and get what they want first time, more of the time.

Easily make continuous improvements; assisted machine learning

Your digital assistant can get more intelligent every day with Logicdialog’s assisted machine learning suite.

See changes before launching; real time previews

See how your digital assistant will look to your customers with real-time, private preview.

Launch on the channels your customers use; anytime, anywhere, any channel

Be wherever your customers are with multichannel deployment. Build once, deploy multiple times, easy peasy!

Collect, analyze, visualize; gain a deep understanding of your users

Understand how well your digital assistant handles enquiries, which are answered autonomously, and which need agent handovers. When handovers happen, we’ll give you data on how well your agents handled enquiries.

Unstructured to structured; easily push and pull data to other systems

Your customers can interact with your digital assistant using natural conversation, and Logicdialog will pull the relevant data into forms that are easy for all 3rd party systems to read.