VoxFlo is an AI-powered middleware platform that seamlessly integrates 8x8’s telephony with leading CRMs such as Vincere, FireFish, Mercury, and Seven20. Designed to eliminate the disconnect between calls and CRM workflows, VoxFlo automatically transforms every 8x8 call into structured, actionable data.
Once a call ends, VoxFlo captures the conversation, generates a summary, tags metadata (such as call type/disposition), and syncs everything directly into the CRM. This includes wrap-up notes, next actions, and even links to call recordings. The result is a frictionless experience for recruiters, sales teams, and customer service professionals who no longer need to manually log calls or chase incomplete records.
VoxFlo’s integration with 8x8 is lightweight, secure, and scalable— requiring no heavy IT lift. It works in the background, allowing teams to focus on building relationships and driving growth—not managing admin.
Automate and Save Time: Removes repetitive admin tasks, delivering greater productivity.
Improve CRM Accuracy & Hygiene: Every call is logged and synced in a uniform way, ensuring clean, reliable data.
Flexible, Scalable Integrations: Connects any CRM with any Telco* (subject to standard APIs being available).
AI Insight & Intelligence: Every conversation becomes actionable with summaries, next steps, and metadata captured automatically.
