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X Series, Cloud Service Features

Explore the key features: One cloud solution for business voice, meetings, collaboration, and contact center across mobile and desktop devices.

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X Series X2

Integrated Communications

Smarter Global Engagement

X Series X4

X4 includes X2 capabilities plus

  • Unlimited UC Calling to 47 Countries
  • Barge, Monitor, Whisper
  • Supervisor Analytics
  • Call Quality Reporting
  • Operator Switchboard

X Series X6

X6 includes X4 capabilities plus

  • Voice Contact Center
  • Expert Connect
  • CRM Pop for Context
  • Granular Search Analytics
  • Graphical Call Display
  • Post Call Surveys
  • IVR
  • 4,000 contact center minutes per concurrent agent*

*For more details, see Unlimited Calling on X Series Plans & Pricing

Speed to Resolution

Customer Experience Transformation

X Series X8

X8 includes X6 capabilities plus:

  • Multichannel Contact Center
  • Quality Management
  • Speech Analytics
  • Co-browse
  • Predictive (or Progressive) Outbound Dialer
  • @ Mentions for Real Time Agent Feedback

For more information call 1-866-879-8647

Call 1-866-879-8647 or fill out the form below and an 8x8 Specialist will be in touch.

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