Business Phone

Make your phones work smarter. Leverage cloud PBX to more effectively onboard employees, manage and scale your voice services.

Elevate the quality and reliability of your business phone

  • Give your business a competitive advantage with a modern cloud-based phone system.
  • Get award-winning voice quality in the office or on-the-go, powerful analytics and a single administration platform to manage all your locations.
  • Integrate business apps including Microsoft Teams and CRM system with your cloud phone system seamlessly.
  • Support your organization's business continuity and resilience with 8x8's secure, fully-redundant data centers.
  • Give your business a competitive advantage with a modern cloud-based phone system.
  • Get award-winning voice quality in the office or on-the-go, powerful analytics and a single administration platform to manage all your locations.
  • Integrate business apps including Microsoft Teams and CRM system with your cloud phone system seamlessly.
  • Support your organization's business continuity and resilience with 8x8's secure, fully-redundant data centers.

Everything you need in a single app or your preferred browser

All-in-one collaboration from desktop and mobile devices with voice, video, private messaging, and team chat.

Bring coworkers, customers, and collaborators together with 8x8 Work

Connect with customers and colleagues no matter where you are. Seamlessly transition from phone call to chat to screen share. We designed 8x8 Work from the ground up with flexibility in mind, so you can work and collaborate in your own way.

8x8_UCaaS_Video - with on screen text
8x8_UCaaS_Video - with on screen text

Cloud PBX Features

Top Features

Enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage.

Unlimited Calling, SMS & Fax

Multi-Level Auto Attendant

Call Recordings

Visual Voicemail

Core Productivity

Connect with your team and customers from anywhere, anytime on any device.

Music on Hold

Local Number Porting & Direct Dial Number

Overhead Paging

Call Handling

Equip your teams with all the tools they need to easily manage incoming and outgoing phone calls.

Caller ID, Blocking, & Do Not Disturb

Call Forwarding & Transfer

Call Waiting & Parking

3-Way Calling

Call Management

Distribute incoming calls efficiently, facilitate customer conversations and improve employee productivity.

Ring Group

Call Monitoring

Call Queues

Cloud PBX Features

Top Features

Enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage.

Unlimited Calling, SMS & Fax

Multi-Level Auto Attendant

Call Recordings

Visual Voicemail

Core Productivity

Connect with your team and customers from anywhere, anytime on any device.

Music on Hold

Local Number Porting & Direct Dial Number

Overhead Paging

Call Handling

Equip your teams with all the tools they need to easily manage incoming and outgoing phone calls.

Caller ID, Blocking, & Do Not Disturb

Call Forwarding & Transfer

Call Waiting & Parking

3-Way Calling

Call Management

Distribute incoming calls efficiently, facilitate customer conversations and improve employee productivity.

Ring Group

Call Monitoring

Call Queues

Cloud PBX Features

Top Features

Enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage.

Unlimited Calling, SMS & Fax

Multi-Level Auto Attendant

Call Recordings

Visual Voicemail

Core Productivity

Connect with your team and customers from anywhere, anytime on any device.

Music on Hold

Local Number Porting & Direct Dial Number

Overhead Paging

Call Handling

Equip your teams with all the tools they need to easily manage incoming and outgoing phone calls.

Caller ID, Blocking, & Do Not Disturb

Call Forwarding & Transfer

Call Waiting & Parking

3-Way Calling

Call Management

Distribute incoming calls efficiently, facilitate customer conversations and improve employee productivity.

Ring Group

Call Monitoring

Call Queues

Cloud PBX Features

Top Features

Enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage.

Unlimited Calling, SMS & Fax

Multi-Level Auto Attendant

Call Recordings

Visual Voicemail

Core Productivity

Connect with your team and customers from anywhere, anytime on any device.

Music on Hold

Local Number Porting & Direct Dial Number

Overhead Paging

Call Handling

Equip your teams with all the tools they need to easily manage incoming and outgoing phone calls.

Caller ID, Blocking, & Do Not Disturb

Call Forwarding & Transfer

Call Waiting & Parking

3-Way Calling

Call Management

Distribute incoming calls efficiently, facilitate customer conversations and improve employee productivity.

Ring Group

Call Monitoring

Call Queues

Easy Administration

Single administrative interface for user provisioning, system configuration, and management.

Role-Based Access Controls

Multi-Site Support

User Provisioning

Cost Center

Emergency Services

Mobile Admin

Corporate Features

Get features tailored to keep your employees productive and efficient.

Directory Assistance

Presence

Analytics

Comprehensive performance and usage dashboards, plus reporting options for valuable insights.

UC Analytics

Conversation IQ

8x8 Work

Be productive from anywhere with a consistent all-in-one experience for voice, video, chat, and fax on desktop, web, and mobile.

8x8 Work Apps

8x8 Work for Web

Easy Administration

Single administrative interface for user provisioning, system configuration, and management.

Role-Based Access Controls

Multi-Site Support

User Provisioning

Cost Center

Emergency Services

Mobile Admin

Corporate Features

Get features tailored to keep your employees productive and efficient.

Directory Assistance

Presence

Analytics

Comprehensive performance and usage dashboards, plus reporting options for valuable insights.

UC Analytics

Conversation IQ

8x8 Work

Be productive from anywhere with a consistent all-in-one experience for voice, video, chat, and fax on desktop, web, and mobile.

8x8 Work Apps

8x8 Work for Web

Easy Administration

Single administrative interface for user provisioning, system configuration, and management.

Role-Based Access Controls

Multi-Site Support

User Provisioning

Cost Center

Emergency Services

Mobile Admin

Corporate Features

Get features tailored to keep your employees productive and efficient.

Directory Assistance

Presence

Analytics

Comprehensive performance and usage dashboards, plus reporting options for valuable insights.

UC Analytics

Conversation IQ

8x8 Work

Be productive from anywhere with a consistent all-in-one experience for voice, video, chat, and fax on desktop, web, and mobile.

8x8 Work Apps

8x8 Work for Web

Easy Administration

Single administrative interface for user provisioning, system configuration, and management.

Role-Based Access Controls

Multi-Site Support

User Provisioning

Cost Center

Emergency Services

Mobile Admin

Corporate Features

Get features tailored to keep your employees productive and efficient.

Directory Assistance

Presence

Analytics

Comprehensive performance and usage dashboards, plus reporting options for valuable insights.

UC Analytics

Conversation IQ

8x8 Work

Be productive from anywhere with a consistent all-in-one experience for voice, video, chat, and fax on desktop, web, and mobile.

8x8 Work Apps

8x8 Work for Web

Frontdesk for Receptionists

Make a great impression from wherever you are with a tailored experience that delivers efficiency and productivity for handling high call volumes.

NEW Conversation IQ for Team Leads and Supervisors

Supercharge your organization with conversational AI to uncover insights, proactive coaching, and ensure that all interactions are professional and consistent.

Frontdesk for Receptionists

Make a great impression from wherever you are with a tailored experience that delivers efficiency and productivity for handling high call volumes.

NEW Conversation IQ for Team Leads and Supervisors

Supercharge your organization with conversational AI to uncover insights, proactive coaching, and ensure that all interactions are professional and consistent.

Frontdesk for Receptionists

Make a great impression from wherever you are with a tailored experience that delivers efficiency and productivity for handling high call volumes.

NEW Conversation IQ for Team Leads and Supervisors

Supercharge your organization with conversational AI to uncover insights, proactive coaching, and ensure that all interactions are professional and consistent.

Frontdesk for Receptionists

Make a great impression from wherever you are with a tailored experience that delivers efficiency and productivity for handling high call volumes.

NEW Conversation IQ for Team Leads and Supervisors

Supercharge your organization with conversational AI to uncover insights, proactive coaching, and ensure that all interactions are professional and consistent.

Be ready today and plan for the future

Global Reach

Through 8x8's patented technology, communications are automatically routed to the nearest data center to deliver superior call quality and conversations that sound and feel natural.

Integrations

Incorporate 8x8 into your existing apps and software automatically. Blend phone features with CRM apps, messaging, email and Microsoft Teams to boost productivity.

Aerial view of team collaborating with each other and external resources using app integrations
Aerial view of team collaborating with each other and external resources using app integrations

Safe and secure communications

8x8 ensures high reliability and business continuity by delivering its cloud-based communications using secure, fully redundant data centers.

8x8 engineer checking server room for safety and security
8x8 engineer checking server room for safety and security

Stay competitive with cloud PBX

Traditional business phones (PBX systems), with their cable-filled closets and exorbitant monthly calling fees, have long been marching toward extinction. As of 2019, Frost and Sullivan estimated more than 82 percent of businesses had adopted or were planning to adopt a Cloud PBX in some part of their business. Events in 2020 suggest that percentage is going to accelerate quickly. Learn 5 reasons why you should ditch it for the cloud now.

IT consultant explaining how to maximize 8x8 cloud PBX business phone solutions
IT consultant explaining how to maximize 8x8 cloud PBX business phone solutions

Stay connected when you need it most

Smart organizations are taking actions to bolster their resilience to economic and competitive threats. During normal operations or during disruptions, they are constantly looking for ways to keep employees innovating, supporting customers and generating revenue. Cloud-based phone systems were built for this purpose and they come with a whole lot of more. Find out how to prepare your network for cloud communications with this quick checklist.

Woman using 8x8 application across devices to access cloud communications and work from anywhere
Woman using 8x8 application across devices to access cloud communications and work from anywhere

Benefits of moving to the cloud

Affordability

Reduce capital expenditures on physical infrastructure and save money on calling plans.

Scalability

Save time with an easy-to-use administration portal and add lines with a few clicks in instead of cables.

Flexibility

Mix and match plans to tailor your phone system to meet your needs.

Benefits of moving to the cloud

Affordability

Reduce capital expenditures on physical infrastructure and save money on calling plans.

Scalability

Save time with an easy-to-use administration portal and add lines with a few clicks in instead of cables.

Flexibility

Mix and match plans to tailor your phone system to meet your needs.

Benefits of moving to the cloud

Affordability

Reduce capital expenditures on physical infrastructure and save money on calling plans.

Scalability

Save time with an easy-to-use administration portal and add lines with a few clicks in instead of cables.

Flexibility

Mix and match plans to tailor your phone system to meet your needs.

Benefits of moving to the cloud

Affordability

Reduce capital expenditures on physical infrastructure and save money on calling plans.

Scalability

Save time with an easy-to-use administration portal and add lines with a few clicks in instead of cables.

Flexibility

Mix and match plans to tailor your phone system to meet your needs.

8x8 XCaaS Feature Highlights

Winter 2024

Discover the latest innovations across the 8x8 XCaaS platform portfolio. See what’s new with our Winter 2024 update!

Woman and her co-workers exploring the 8x8 Open Communications Platform portfolio

8x8 XCaaS Feature Highlights

Winter 2024

Discover the latest innovations across the 8x8 XCaaS platform portfolio. See what’s new with our Winter 2024 update!

Woman and her co-workers exploring the 8x8 Open Communications Platform portfolio

8x8 XCaaS Feature Highlights

Winter 2024

Discover the latest innovations across the 8x8 XCaaS platform portfolio. See what’s new with our Winter 2024 update!

Woman and her co-workers exploring the 8x8 Open Communications Platform portfolio

8x8 XCaaS Feature Highlights

Winter 2024

Discover the latest innovations across the 8x8 XCaaS platform portfolio. See what’s new with our Winter 2024 update!

Woman and her co-workers exploring the 8x8 Open Communications Platform portfolio

Support & Services

Training

Suite of courses to facilitate learning and development.

Support

The support you need to ensure business success.

Professional Services

Global consulting and implementation support.

Integrations

Incorporate 8x8 into your existing apps and software automatically. Blend phone features with CRM apps, messaging, email and Microsoft Teams to boost productivity.

Support & Services

Training

Suite of courses to facilitate learning and development.

Support

The support you need to ensure business success.

Professional Services

Global consulting and implementation support.

Integrations

Incorporate 8x8 into your existing apps and software automatically. Blend phone features with CRM apps, messaging, email and Microsoft Teams to boost productivity.

Support & Services

Training

Suite of courses to facilitate learning and development.

Support

The support you need to ensure business success.

Professional Services

Global consulting and implementation support.

Integrations

Incorporate 8x8 into your existing apps and software automatically. Blend phone features with CRM apps, messaging, email and Microsoft Teams to boost productivity.

Support & Services

Training

Suite of courses to facilitate learning and development.

Support

The support you need to ensure business success.

Professional Services

Global consulting and implementation support.

Integrations

Incorporate 8x8 into your existing apps and software automatically. Blend phone features with CRM apps, messaging, email and Microsoft Teams to boost productivity.

Plans & Pricing

Find the best plans that suite your business along with relevant features through our mix and match flexibility.

Business Communications

Voice. Video. Chat.

Add Contact Center

Contact Center. Voice. Video. Chat.

X2

All-in-one voice, video and chat for larger teams

Unlimited users

Unlimited voice calling to 14 countries

HD video & audio conferencing for up to 500 active participants

Team chat

Microsoft Teams integration and more

X4

Advanced call handling and analytics

Everything in X2, plus:

Unlimited voice calling to 48 countries

8x8 Frontdesk for receptionists and operators

Supervisor analytics

Monitor, whisper and barge

Request a Quote

Get your fast, no-obligation quote now

 

1-866-879-8647


Chat with an 8x8 Expert


Calculate your savings in 60-seconds.


Need product help?