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Business phone service plans

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Virtual Office


Virtual Office Pro

US-based Support
Unlimited Calling
Mobile Apps: Android, iPhone, iPad
Auto Attendant
Online Call Management
Conference Bridge
Music on Hold
Voicemail-to-Email Notification
Business SMS/Texting*
Instant Messaging/Chat
Presence Detection
Ring Groups/Hunt Groups
Web Browser Click-to-Dial
Salesforce, NetSuite and Zendesk Integrations
Web Conferencing
Internet Faxing
Call Recording


Explore VoIP Service Plans

8x8 Virtual Office and Virtual Office Pro are available through flexible, affordable service plans that you can mix and match to suit the calling needs of your employees.


Cost-effective choice for employees who make very few outbound calls. Learn more >


8x8’s Most Popular Plan! Unlimited calling to the US, Canada, and 8 more countries. Learn more >


Unlimited calling to over 40 international destinations. Learn more >

Service Plan Descriptions

Unlimited Extension

Unlimited Extension is our most popular extension service for Virtual Office. Get unlimited calling to the US, Canada, Puerto Rico, Guam, US Virgin Islands, France, Ireland, Italy, Spain, and the United Kingdom. An unlimited extension includes unlimited worldwide network calls with any 8x8 customer, business-class voicemail and a unique direct inbound dial (DID) telephone number. Calls to mobile phones, premium, special, and information service numbers are not included in the unlimited international destinations. SMS available in the US only. Want Web Conferencing, Internet Fax and Call Recording too? Choose the Unlimited Extension Pro Plan!

Call 1.866.928.0720 for special promotional pricing on our Unlimited Plan!

Metered Extension

Metered Extension is just like our Unlimited Extension plan differing only in price and the minutes included. The Metered Extension plan offers unlimited inbound calling, unlimited calling to and from any 8x8 extension, 250 minutes of outbound calling to the US and Canada, + 2.9 cents a minute thereafter, and any international tolls. Want Web Conferencing, Internet Fax and Call Recording too? Choose the Metered Extension Pro Plan. Call 1.866.928.0720 for pricing. The Metered Extension plan is not available in Australia/New Zealand. Note: SMS is not included with Metered Extension plans.

Global Extension

Unlimited Global Extension is just like our Unlimited Extension with the additional benefit of unlimited calls to select international locations. Select international locations included are:

  • Europe: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Moscow-Central, Moscow-Suburb, St. Petersburg, Spain, Sweden, Switzerland, and United Kingdom
  • Asia: Japan, Malaysia, South Korea, Taiwan, China, Hong Kong, and Singapore
  • Oceania: Australia, New Zealand
  • Latin America: Chile, Sao Paulo, Caracas, Mexico City, Monterrey and Guadalajara
  • Middle East: Israel
  • US territories: Puerto Rico, US Virgin Islands, and Guam

International rates apply to all other locales not mentioned above. Calls to mobile phones, premium, special, and information service numbers are not included in the Global Extension international destinations. Choose the Virtual Office Global Pro Plan to also include web conferencing, Internet fax and call recording. SMS available in the US only. Start saving today.

Call 1.866.928.0720 for a quote!

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