Virtual Office Analytics: Supervisor

Are you staffing up at the right time? Do you have the right people in place? Virtual Office Analytics Supervisor helps you manage performance in real-timeā€”to get the outcomes you want.

Actionable insights on your call queues and ring groups

Virtual Office Analytics - Supervisor

Analytics Supervisor provides a real-time view of all call activity in any selected call queue or ring group in Virtual Office.

You can also view call-center-like reporting on agent and queue performance in a single dashboard view, available on any device. Manage to customer Service Level Agreement requirements for help desk, sales teams, and other workgroups with high call volume.

Watch this quirky 88-second video for a fun and memorable demo!

Check out our videos on Virtual Office Analytics Essentials and Virtual Office Analytics Service Quality.