X Series Cloud Service Plans

Pricing by Users

  • 1-99
    users

  • 100-999
    users

  • 1000+
    users

Questions? Call us.
1-877-291-9279

X Series X2

$28

Per Month Per User

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Essential communication capabilities

Includes all of the basic communication, messaging and collaboration features required to get the job done

X Series X4

$48

Per Month Per User

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For the users that need more scalability.

Enhanced communication and collaboration capabilities with more analytics, barge, monitor, whisper, and operator switchboard

X Series X6

$115

Per Month Per User

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The ideal choice for users that want it all.

Offers the most comprehensive and advanced set of features with communications, collaboration, analytics, and contact center capabilities.

X Series X8

$175

Per Month Per User

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Customer Experience Transformation

For the full collaborative multichannel contact center agent or supervisor, fully enabled with complete UCaaS functionality plus a predictive outbound dialer, quality management,
and speech analytics

UC Calling Zonei
Unlimited Calling within 14 Countries
Unlimited Calling within 47 Countries
Unlimited Calling within 47 Countries
Unlimited Calling within 47 Countries
CC Calling Zone 1
  
  
4,000 Minutes within 47 Countries
4,000 Minutes within 47 Countries
Auto Attendant
Phone Number & Extension
HD voice, Secure voice
Mobile & Desktop Apps
Sameroom Cross-Platform Team Messaging
Call Recording2
Unlimited Internet Faxi
Business SMS
Single Sign On & Okta Integration
100 Participants
100 Participants
100 Participants
100 Participants
G Suite, Salesforce, Zendesk, & NetSuite Integration
Barge, Monitor, Whisper
Analytics Essentials
Virtual Office Analytics – Essentials
Virtual Office Analytics – Supervisor and Service Quality
 
Switchboard Pro
 
Contact Center Reporting and Analytics
 
 
Interactive Voice Response (IVR)
 
 
Skills-Based Inbound Voice
 
 
Graphical Call flows, Post Call Survey
 
 
Native CRM, Knowledgebase
 
 
Queued & Web Callback
 
 
Expert Connect
 
 
Inbound Chat, Email, Social Channels
 
 
 
Co-browse
 
 
 
Outbound Predictive AI Dialer
 
 
 
5k mins
Quality Management & Speech Analytics
 
 
Optional
Enterprise Grade Security (GDPR, HIPAA, ISO 27001, Etc.)
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For more information call 1-866-879-8647

Call 1-866-879-8647 or fill out the form below and an 8x8 Specialist will be in touch.

Contact Sales

Unlimited Calling Zone Countries for Phone and Contact Center

X Series X2 – Includes 14 Countries
United States, Canada, Australia*, France*, Germany*, Italy*, Ireland*, Netherlands*, New Zealand*, Puerto Rico, Spain*, Sweden*, Switzerland*, United Kingdom

X Series X4, X6, X8 – Includes 47 Countries
United States, Canada, Australia, France, Germany, Italy*, Ireland, Netherlands, New Zealand, Puerto Rico, Spain, Sweden, Switzerland*, United Kingdom, Belgium, Brazil*, China, Denmark, Guam, Hong Kong, Hungary, Israel, Luxembourg*, Malta, Mexico, Norway, Poland*, Portugal*, Romania, Slovakia, South Korea, Taiwan*, Argentina*, Chile, Cyprus*, Dominican Rep, Finland, Greece, India, Indonesia, Japan*, Malaysia, Peru, Singapore, South Africa, Thailand, Turkey*

*Excludes Mobile, Special and Premium Numbers

Toll-Free is Metered

1 Includes 4,000 minutes per concurrent contact center seat (local and international, inbound and outbound, within 47 country zone). The total minutes included are the pooled total of all agents. If a customer exceeds the total usage pool allowed in any given month, extra minutes will incur standard usage rates. Toll calls and special numbers are not included in the allowed usage.

2 Varying levels of storage are included in each plan.