Products > X Series > X Series Service Plans

X Series Cloud Service Plans

One cloud solution for business voice, meetings, collaboration, and contact center across mobile and desktop devices.

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X Series Cloud Service Plans

Pricing by Users

  • 1-99 users
  • 100-999 users
  • 1,000+ users

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X Series X2


Per Month Per User

Essential communication capabilities

Includes all of the basic communication, messaging and collaboration features required to get the job done

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X Series X4


Per Month Per User

For the users that need more scalability.

Enhanced communication and collaboration capabilities with more analytics, barge, monitor, whisper, and operator switchboard

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X Series X6


Per Month Per User

The ideal choice for users that want it all.

Offers the most comprehensive and advanced set of features with communications, collaboration, analytics, and contact center capabilities.

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X Series X8


Per Month Per User

Customer Experience Transformation

For the full collaborative multichannel contact center agent or supervisor, fully enabled with complete UCaaS functionality plus a predictive outbound dialer, quality management,
and speech analytics

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UC Calling Zone i Unlimited Calling within 14 Countries Unlimited Calling within 47 Countries Unlimited Calling within 47 Countries Unlimited Calling within 47 Countries
CC Calling Zone1 4,000 Minutes within 47 Countries 4,000 Minutes within 47 Countries
Auto Attendant
Phone Number & Extension
HD voice, Secure voice
Mobile & Desktop Apps
Team Messaging; Presence; Voicemail
Sameroom Cross-Platform Team Messaging
Call Recording2
Unlimited Internet Fax i
Business SMS
Single Sign On & Okta Integration
Video & Audio Conferencing 100 Participants 100 Participants 100 participants 100 Participants
G Suite, Salesforce, Zendesk, & NetSuite Integration
Barge, Monitor, Whisper
Analytics Essentials
Virtual Office Analytics – Essentials
Virtual Office Analytics – Supervisor and Service Quality
Switchboard Pro
Contact Center Reporting and Analytics
Interactive Voice Response (IVR)
Skills-Based Inbound Voice
Graphical Call flows, Post Call Survey
Native CRM, Knowledgebase
Queued & Web Callback
Expert Connect
Inbound Chat, Email, Social Channels
Outbound Predictive AI Dialer 5k mins
Quality Management & Speech Analytics Optional
Enterprise Grade Security (GDPR, HIPAA, ISO 27001, Etc.)
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For more information call 1-866-879-8647

Call 1-866-879-8647 or fill out the form below and an 8x8 Specialist will be in touch.

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Unlimited Calling Zone Countries for Phone and Contact Center

X2 – 14 Countries
Australia*, Canada, France*, Germany*, Italy*, Ireland*, Netherlands*, New Zealand*, Puerto Rico, Spain*, Sweden*, Switzerland*, United Kingdom, United States

X4, X6, X8 – 47 Countries
Includes the 14 countries from X2 plus – Argentina*, Belgium, Brazil*, Chile, China, Cyprus*, Denmark, Dominican Rep, Finland, Greece, Guam, Hong Kong, Hungary, India, Indonesia, Israel, Japan*, Luxembourg*, Malaysia, Malta, Mexico, Norway, Peru, Poland*, Portugal*, Romania, Singapore, Slovakia, South Africa, South Korea, Taiwan*, Thailand, Turkey*

*Excludes Mobile, Special and Premium Numbers

Toll-Free is Metered

1 Includes 4,000 minutes per concurrent contact center seat (local and international, inbound and outbound, within 47 country zone). The total minutes included are the pooled total of all agents. If a customer exceeds the total usage pool allowed in any given month, extra minutes will incur standard usage rates. Toll calls and special numbers are not included in the allowed usage.

2 Varying levels of storage are included in each plan.