X Series Cloud Service Plans

Pricing by Users

  • 1-99
    users

  • 100-999
    users

  • 1000+
    users

Questions? Call us.
1-877-291-9279

X Series X2

$25

Per Month Per User

Learn More

Essential communication capabilities

Includes all of the basic communication, messaging and collaboration features required to get the job done

X Series X4

$45

Per Month Per User

Learn More

For the users that need more scalability.

Enhanced communication and collaboration capabilities with more analytics, barge, monitor, whisper, and operator switchboard

X Series X6

$110

Per Month Per User

Learn More

The ideal choice for users that want it all.

Offers the most comprehensive and advanced set of features with communications, collaboration, analytics, and contact center capabilities.

X Series X8

$172

Per Month Per User

Learn More

Customer Experience Transformation

For the full collaborative multichannel contact center agent or supervisor, fully enabled with complete UCaaS functionality plus a predictive outbound dialer, quality management, and speech analytics.

Telephony Calling Zone1
Unlimited Calling within 14 Countries
Unlimited Calling within 47 Countries
Unlimited Calling within 47 Countries
Unlimited Calling within 47 Countries
Contact Center Calling Zone2
 
 
4,000 Minutes within 47 Countries
4,000 Minutes within 47 Countries
Auto Attendant
Advanced
Advanced
Advanced
Advanced
Call Handling (Caller ID, Call Forwarding, Call Queues, Ring Groups)
Advanced
Advanced
Advanced
HD Secure Voice
Mobile & Desktop Apps
Presence Detection
Voicemail
Team Messaging & Business SMS2
HD Audio and Video Meetings with Screen Sharing
G Suite & Office 365 Integrations
Single Sign On, Okta & CRM/Service Integration
Call Recordings
Unlimited Internet Faxing
Cross-Platform Team Messaging
Mix and Matching of Editions
Voicemail Transcription
Operator Switchboard
 
Analytics & Call Quality Reporting
 
Skills-Based Routing
 
 
Interactive Voice Response (IVR)
 
 
Queued & Web Callback
 
 
Post Call Survey
 
 
Native CRM & Knowledgebase
 
 
Reporting & Analytics
 
 
Chat, Email, SMS, Social Media Channels
 
 
 
Co-browse
 
 
 
Outbound Predictive Dialer
 
 
 
5,000 minutes
Quality Management and Speech Analytics
 
 
 
Enterprise-Grade Security
Compliance and Certifications (GDPR, HIPAA, ISO27001)
 Request A QuoteRequest A QuoteRequest A QuoteRequest A Quote

For more information call 1-866-879-8647

Call 1-866-879-8647 or fill out the form below and an 8x8 Specialist will be in touch.

Contact Sales

Unlimited Calling Zone Countries for Phone and Contact Center

X Series X2 – Includes 14 Countries
United States, Canada, Australia*, France*, Germany*, Italy*, Ireland*, Netherlands*, New Zealand*, Puerto Rico, Spain*, Sweden*, Switzerland*, United Kingdom

X Series X4, X6, X8 – Includes 47 Countries
United States, Canada, Australia, France, Germany, Italy*, Ireland, Netherlands, New Zealand, Puerto Rico, Spain, Sweden, Switzerland*, United Kingdom, Belgium, Brazil*, China, Denmark, Guam, Hong Kong, Hungary, Israel, Luxembourg*, Malta, Mexico, Norway, Poland*, Portugal*, Romania, Slovakia, South Korea, Taiwan*, Argentina*, Chile, Cyprus*, Dominican Rep, Finland, Greece, India, Indonesia, Japan*, Malaysia, Peru, Singapore, South Africa, Thailand, Turkey*

*Excludes Mobile, Special and Premium Numbers

Toll-Free is Metered

1 Calling to certain countries may exclude calling to certain types of numbers. Please contact sales for more information.

2 Includes 4,000 minutes per concurrent contact center seat (local and international, inbound and outbound, within 47 country zone). The total minutes included are the pooled total of all agents. If a customer exceeds the total usage pool allowed in any given month, extra minutes will incur standard usage rates. Toll calls and special numbers are not included in the allowed usage.

3 Varying levels of storage are included in each plan.