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X Series Small Business Plans

Mix and match to create the perfect solution

Pricing by Users

  • 1-99 users

  • 100+ users

Questions? Call us.
1-877-291-9279

X Series X2

$28

Per Month Per User

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Essential communication capabilities

Includes all of the basic communication, messaging and collaboration features required to get the job done

X Series X3

$38

Per Month Per User

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For the users that need more scalability.

Enhanced communication and collaboration capabilities with more analytics, barge, monitor, whisper, and operator switchboard

X Series X5

$60

Per Month Per User

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The ideal choice for users that want it all.

Offers the most comprehensive and advanced set of features with communications, collaboration, analytics, and contact center capabilities.

X Series X6

$115

Per Month Per User

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Customer Experience Transformation

For the full collaborative multichannel contact center agent or supervisor, fully enabled with complete UCaaS functionality plus a predictive outbound dialer, quality management,
and speech analytics

Voice/Unified Communications Calling Zonei
Unlimited Calling within 14 Countries
Unlimited Calling within 32 Countries
Unlimited Calling within 47 Countries
Unlimited Calling within 47 Countries
Contact Center Calling Zone1
  
  
  
4,000 Minutes within 47 Countries
Phone Number and Extension Dialing feat. High-definition Voice Quality
Voicemail, Auto Attendant, Click-to-Dial and Music on Hold
Call Recording
Media Storage
1GB
5GB
10GB
10GB
Call Queues
Operator Switchboard
  
Mobile and Desktop Apps
Business SMS and Texting2
One-on-one and Team Messaging
Unlimited Internet Faxingi
Up to 100 participants
Up to 100 participants
Up to 100 participants
Up to 100 participants
G Suite, Office 365 / Outlook, NetSuite, Salesforce and Zendesk Integrations
8x8 Analytics Essentialsi
Barge-Monitor-Whisper
  
  
Queued & Web Callback
  
  
Interactive Voice Response (IVR)
  
  
Contact Center, Service Quality and Supervisor Analytics
 
 
Outbound Predictive Dialer
 
 
2,000 minutes
 
Customer Experience Analyticsi
 
 
 
8x8 Expert Connecti
 
 
 
Post Call Survey
 
 
 
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For more information call 1-877-291-9279

Call 1-877-291-9279 or fill out the form below and an 8x8 Specialist will be in touch.

Unlimited Calling Zone Countries for Phone and Contact Center

X Series X2 – Includes the 14 Countries
United States, Canada, Australia*, France*, Germany*, Italy*, Ireland*, Netherlands*, New Zealand*, Puerto Rico, Spain*, Sweden*, Switzerland*, United Kingdom

X Series X3 – Includes the 32 Countries
United States, Canada, Australia, France, Germany, Italy*, Ireland, Netherlands, New Zealand, Puerto Rico, Spain, Sweden, Switzerland*, United Kingdom, Belgium, Brazil*, China, Denmark, Guam, Hong Kong, Hungary, Israel, Luxembourg*, Malta, Mexico, Norway, Poland*, Portugal*, Romania, Slovakia, South Korea, Taiwan*

X Series X5, X6 – Includes the 47 Countries
United States, Canada, Australia, France, Germany, Italy*, Ireland, Netherlands, New Zealand, Puerto Rico, Spain, Sweden, Switzerland*, United Kingdom, Belgium, Brazil*, China, Denmark, Guam, Hong Kong, Hungary, Israel, Luxembourg*, Malta, Mexico, Norway, Poland*, Portugal*, Romania, Slovakia, South Korea, Taiwan*, Argentina*, Chile, Cyprus*, Dominican Rep, Finland, Greece, India, Indonesia, Japan*, Malaysia, Peru, Singapore, South Africa, Thailand, Turkey*

*Excludes Mobile, Special and Premium Numbers

1 Includes 4,000 minutes per concurrent contact center seat (local and international, inbound and outbound, within 47 country zone). The total minutes included are the pooled total of all agents. If a customer exceeds the total usage pool allowed in any given month, extra minutes will incur standard usage rates. Toll calls and special numbers are not included in the allowed usage.

2 SMS only available in U.S. & Canada