|Supported Languages||Supported Countries||Price||Business Need|
|14 Languages||50+ Countries||Contact Sales||Integrated UCaaS and CCaaS|
With 8x8 Work's enterprise voice, video meetings, team chat capabilities, and the composable Genesys Cloud CX platform, organizations can meet their employee communication and collaboration needs across voice and digital channels.
The integration offers:
- Secure, in-network call transfer between the contact center and the rest of the organization making collaboration simple.
- A unified company directory enabled by API-driven user provisioning lets contact center agents connect with subject matter experts across the organization in real-time and with a single click to solve customer issues.
- Integrated single sign-on for user authentication ensures a smooth and efficient employee experience.
- Superior global voice quality with Genesys Cloud Voice and 8x8, which provides organizations with full-cloud PSTN in 50 countries by offering local direct numbers, toll-free numbers, calling plans, and support for local emergency services.
Security and Compliance
Developer: 8x8, Inc. and Genesys
Location: United States of America
Terms of Service: 8x8 Terms and Conditions and Policies