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A man sending Viber messages with a mobile phone

Fit into your customers’ schedules and reap the rewards

Introducing Viber chat apps. Reach customers in real time on a platform they’re already using daily.

A man sending Viber messages with a mobile phone

Fit into your customers’ schedules and reap the rewards

Introducing Viber chat apps. Reach customers in real time on a platform they’re already using daily.

A man sending Viber messages with a mobile phone

Fit into your customers’ schedules and reap the rewards

Introducing Viber chat apps. Reach customers in real time on a platform they’re already using daily.

A man sending Viber messages with a mobile phone

Fit into your customers’ schedules and reap the rewards

Introducing Viber chat apps. Reach customers in real time on a platform they’re already using daily.

What is Viber?

Viber is a popular chat app with a global user base of over 1.1 billion across 190 countries. Businesses use Viber to build two-way customer conversations, send media-rich marketing messages, and optimize user experiences.

What is Viber?

Viber is a popular chat app with a global user base of over 1.1 billion across 190 countries. Businesses use Viber to build two-way customer conversations, send media-rich marketing messages, and optimize user experiences.

What is Viber?

Viber is a popular chat app with a global user base of over 1.1 billion across 190 countries. Businesses use Viber to build two-way customer conversations, send media-rich marketing messages, and optimize user experiences.

What is Viber?

Viber is a popular chat app with a global user base of over 1.1 billion across 190 countries. Businesses use Viber to build two-way customer conversations, send media-rich marketing messages, and optimize user experiences.

Viber chat apps help businesses open their doors to:

Real conversations

Rich content

Reliable insights

Talk with your customers, not at them. Open up two-way dialogues with personalized messages for stronger relationships and brand loyalty.

Get creative! Use images, videos, and more to showcase your brand, or wow your customers with interactive buttons and links to boost click-through.

Don’t let CX data sit in silos. Integrate your chat apps, customer service, and CRM platforms to find out what your customers really want.

Real conversations

Rich content

Talk with your customers, not at them. Open up two-way dialogues with personalized messages for stronger relationships and brand loyalty.

Get creative! Use images, videos, and more to showcase your brand, or wow your customers with interactive buttons and links to boost click-through.

Reliable insights

Don’t let CX data sit in silos. Integrate your chat apps, customer service, and CRM platforms to find out what your customers really want.

Real conversations

Talk with your customers, not at them. Open up two-way dialogues with personalized messages for stronger relationships and brand loyalty.

Rich content

Get creative! Use images, videos, and more to showcase your brand, or wow your customers with interactive buttons and links to boost click-through.

Reliable insights

Don’t let CX data sit in silos. Integrate your chat apps, customer service, and CRM platforms to find out what your customers really want.

We’re living in a multimedia world

So why limit business messages to text? Send photos, videos, files, and more over Viber.

2 mobile phones showing text messages and photos separately
2 mobile phones showing text messages and photos separately

Big things can come in small packages

Different chat apps have different constraints. That’s why 8x8 gives you access to 7 apps with just 1 API, including SMS fallback.

A partial screenshot of a mobile phone screen with 7 chat app logos
A partial screenshot of a mobile phone screen with 7 chat app logos

It’s as easy as 1-2-3

Our APIs were designed with simplicity at the forefront, but hands-on onboarding support is available if needed.

A symbol of 123, indicating how easy it is to use 8x8 Viber for Business
A symbol of 123, indicating how easy it is to use 8x8 Viber for Business

Get the 8x8 advantage

Lean into your customers’ preferred communication channel

With 8x8’s cloud platform you can move onto the next thing on your to-do list while we route your messages in the best way. If one chat app is unresponsive, we’ll try another. If it’s still not delivered, we will send an SMS.

Data from Viber reveals that only 85% of customers will read a message in a messaging app.

Get the 8x8 advantage

Lean into your customers’ preferred communication channel

With 8x8’s cloud platform you can move onto the next thing on your to-do list while we route your messages in the best way. If one chat app is unresponsive, we’ll try another. If it’s still not delivered, we will send an SMS.

Data from Viber reveals that only 85% of customers will read a message in a messaging app.

Get the 8x8 advantage

With 8x8’s cloud platform you can move onto the next thing on your to-do list while we route your messages in the best way. If one chat app is unresponsive, we’ll try another. If it’s still not delivered, we will send an SMS.

Lean into your customers’ preferred communication channel

Data from Viber reveals that only 85% of customers will read a message in a messaging app.

More Viber chat features

Security and adaptability in tandem

Orchestrate it your way

What gets measured, gets fixed

Make your messages personal

The 8x8 Chat Apps API can be integrated with chatbots, provides different endpoints for replies and end-to-end encryption with 24/7 monitoring.

Save money from undelivered messages, choose and track your preferred channels and control which chat apps send which messages.

Advanced analytics logs, delivery tracking, and conversation dashboards all lead to smoother customer journeys.

Create business message channels, add images and use interactive buttons and links to turn your chat into ROI’s, one conversation at a time.

Security and adaptability in tandem

Orchestrate it your way

The 8x8 Chat Apps API can be integrated with chatbots, provides different endpoints for replies and end-to-end encryption with 24/7 monitoring.

Save money from undelivered messages, choose and track your preferred channels and control which chat apps send which messages.

What gets measured, gets fixed

Make your messages personal

Advanced analytics logs, delivery tracking, and conversation dashboards all lead to smoother customer journeys.

Create business message channels, add images and use interactive buttons and links to turn your chat into ROI’s, one conversation at a time.

Security and adaptability in tandem

The 8x8 Chat Apps API can be integrated with chatbots, provides different endpoints for replies and end-to-end encryption with 24/7 monitoring.

Orchestrate it your way

Save money from undelivered messages, choose and track your preferred channels and control which chat apps send which messages.

What gets measured, gets fixed

Advanced analytics logs, delivery tracking, and conversation dashboards all lead to smoother customer journeys.

Make your messages personal

Create business message channels, add images and use interactive buttons and links to turn your chat into ROI’s, one conversation at a time.

Explore other chat apps and platforms

Chat Apps API Overview

WhatsApp

8x8 Connect

8x8 Converse

Reach wider audiences by sending richer messages and content to users of ALL major chat apps including WhatsApp Business, LINE, WeChat and Viber.

Track deliveries, personalize content, and get instant customer feedback with our WhatsApp Business API.

Manage all your channels in one place whether it is an SMS, Chat Apps, Voice Messages or Video Interaction metrics.

Simplify your customer service stream by unifying every chat app conversation into a single interface.

Chat Apps API Overview

WhatsApp

Reach wider audiences by sending richer messages and content to users of ALL major chat apps including WhatsApp Business, LINE, WeChat and Viber.

Track deliveries, personalize content, and get instant customer feedback with our WhatsApp Business API.

8x8 Connect

8x8 Converse

Manage all your channels in one place whether it is an SMS, Chat Apps, Voice Messages or Video Interaction metrics.

Simplify your customer service stream by unifying every chat app conversation into a single interface.

Chat Apps API Overview

Reach wider audiences by sending richer messages and content to users of ALL major chat apps including WhatsApp Business, LINE, WeChat and Viber.

WhatsApp

Track deliveries, personalize content, and get instant customer feedback with our WhatsApp Business API.

8x8 Connect

Manage all your channels in one place whether it is an SMS, Chat Apps, Voice Messages or Video Interaction metrics.

8x8 Converse

Simplify your customer service stream by unifying every chat app conversation into a single interface.

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Contact Us

Any sales or general enquiries?

Complete the form on the left or email

cpaas-sales@8x8.com


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