Cloud Communications for eTailers

Deliver the retail experience your customers value by quickly getting them to the outcome they expect.

Online retailer app interface bolstered with advanced customer experience technology
Online retailer app interface bolstered with advanced customer experience technology

Featured case studies

logo-dpi-brands-250x250.png
logo-kathmandu-250x250.png
8x8-Customer-Stories-Sweetwater-Sound.png
logo_TOWNFAIR_250x250.png
logo-Halfords.png

Features built for eTailers

Unique resources & insights for eTailers

Deliver a targeted customer experience

8x8’s Retail Solution pairs today’s communication channels with workforce management tools, enabling etailers to quickly react to inquiries and maintain insight throughout the buying journey.

8x8_contactcenter_11344_web.jpg
8x8_contactcenter_11344_web.jpg

Analytics illuminate the customer journey and sentiment

Understanding and identifying trends across the business to personalize each experience is no longer optional, it’s essential. Hear how Ravi Kurumety, CIO of Lenox Corporation, used 8x8 to go from insight to implementation.

Customer experience at Sweetwater is very important. The truth is you can buy a guitar from anywhere. Where we truly differentiate ourselves is on our fanatical degree of customer experience.
JP EaglesonVice President of IT, Sweetwater
Customer experience at Sweetwater is very important. The truth is you can buy a guitar from anywhere. Where we truly differentiate ourselves is on our fanatical degree of customer experience.
JP EaglesonVice President of IT, Sweetwater

Plans & Pricing

Find the best plans that suite your business along with relevant features through our mix and match flexibility.

Purchase an 8x8 X Series annual plan and save up to 25% on the industry’s most powerful unified communications platform.

Business Communications

Voice. Video. Chat.

Add Contact Center

Contact Center. Voice. Video. Chat.

X2

All-in-one voice, video and chat for larger teams

Unlimited users

Unlimited voice calling to 14 countries

HD video & audio conferencing for up to 500 active participants

Team chat

Microsoft Teams integration and more

X4

Advanced call handling and analytics

Everything in X2, plus:

Unlimited voice calling to 48 countries

8x8 Frontdesk for receptionists and operators

Supervisor analytics

Monitor, whisper and barge

Request a Quote

Get your fast, no-obligation quote now

 

1-866-879-8647


Chat with an 8x8 Expert


Calculate your savings in 60-seconds.


Need product help?