Cloud Communications for eTailers

Deliver the retail experience your customers value by quickly getting them to the outcome they expect.

Deliver the retail experience your customers value by quickly getting them to the outcome they expect.

Featured case studies

TSI Technical Systems Integrators
UFC Gym
TMW Systems
Trendzer
Town Fair Tire

Features built for eTailers

Unique resources & insights for eTailers

Deliver a targeted customer experience

8x8’s Retail Solution pairs today’s communication channels with workforce management tools, enabling etailers to quickly react to inquiries and maintain insight throughout the buying journey.

Deliver a targeted customer experience

8x8’s Retail Solution pairs today’s communication channels with workforce management tools, enabling etailers to quickly react to inquiries and maintain insight throughout the buying journey.

Analytics illuminate the customer journey and sentiment

Understanding and identifying trends across the business to personalize each experience is no longer optional, it’s essential. Hear how Ravi Kurumety, CIO of Lenox Corporation, used 8x8 to go from insight to implementation.

Analytics illuminate the customer journey and sentiment

Understanding and identifying trends across the business to personalize each experience is no longer optional, it’s essential. Hear how Ravi Kurumety, CIO of Lenox Corporation, used 8x8 to go from insight to implementation.

I’m always looking for ways to save money and trim expenses. 8x8 is definitely saving me money. I save $1,200 a year on phone service alone.
I’m always looking for ways to save money and trim expenses. 8x8 is definitely saving me money. I save $1,200 a year on phone service alone.

Plans & Pricing

Find the best plans that suite your business along with relevant features through our mix and match flexibility.

Small business phone system

All-in-one voice, video & chat

Contact Center basics with analytics and collaboration

Auto dialing, quality management and analytics

Small business phone system

All-in-one voice, video & chat

Contact Center basics with analytics and collaboration

Auto dialing, quality management and analytics

Build Your Bundle

Enter the quantity of licenses that you are interested in for each tier, and get a tailored quote.

8x8 Express

$12

X2

$25

X6

$115

X8

$175

Business Phone
Unlimited calling plansUS, Canada14 Countries47 Countries47 Countries
Recording
Minute Bundles (4K minutes)47 Countries47 Countries
Contact Center
Outbound preview dialer
ACD
Customer Surveys
CRM
Digital Channels
Team Chat
1:1 Instant messaging
Team Messaging
Video Conferencing
HD Video & Audio Conferencing100 Participants100 Participants100 Participants100 Participants
Analytics
CX Analytics
Quality Management
Screen recording
Speech Analytics
Integrations
Integrations with Enterprise Apps
Security
Security, Compliance & Certifications
Add-onsExpand the capability of your product with a la cart paid features
Intelligent IVR
Workforce Management
Payment Processing
Quality Management Included
Screen recording Included
Speech Analytics Included
Communications, Contact Center

Small business phone system

8x8 Express

$12

See features

All-in-one voice, video & chat

X2

$25

See features

Contact Center basics with analytics and collaboration

X6

$115

See features

Auto dialing, quality management and analytics

X8

$175

See features

Request A Quote

Get your fast, no-obligation quote now

1-866-879-8647


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