Features built for eTailers
Unique resources & insights for eTailers
Deliver a targeted customer experience
8x8’s Retail Solution pairs today’s communication channels with workforce management tools, enabling etailers to quickly react to inquiries and maintain insight throughout the buying journey.
Deliver a targeted customer experience
8x8’s Retail Solution pairs today’s communication channels with workforce management tools, enabling etailers to quickly react to inquiries and maintain insight throughout the buying journey.
Analytics illuminate the customer journey and sentiment
Understanding and identifying trends across the business to personalize each experience is no longer optional, it’s essential. Hear how Ravi Kurumety, CIO of Lenox Corporation, used 8x8 to go from insight to implementation.
Analytics illuminate the customer journey and sentiment
Understanding and identifying trends across the business to personalize each experience is no longer optional, it’s essential. Hear how Ravi Kurumety, CIO of Lenox Corporation, used 8x8 to go from insight to implementation.
More food & bev case studies
New Ways to Create Exceptional Customer Experiences
Provide Great Customer Experience - 8x8 Contact Center
8x8 Intelligent IVR
I’m always looking for ways to save money and trim expenses. 8x8 is definitely saving me money. I save $1,200 a year on phone service alone.
I’m always looking for ways to save money and trim expenses. 8x8 is definitely saving me money. I save $1,200 a year on phone service alone.
Plans & Pricing
Find the best plans that suite your business along with relevant features through our mix and match flexibility.
Small business phone system
All-in-one voice, video & chat
Contact Center basics with analytics and collaboration
Auto dialing, quality management and analytics
Small business phone system
All-in-one voice, video & chat
Contact Center basics with analytics and collaboration
Auto dialing, quality management and analytics
Build Your Bundle
Enter the quantity of licenses that you are interested in for each tier, and get a tailored quote.
8x8 Express
$12
X2
$25
X6
$115
X8
$175
| Unlimited calling plans | US, Canada | 14 Countries | 47 Countries | 47 Countries |
| Recording | ||||
| Minute Bundles (4K minutes) | 47 Countries | 47 Countries |
| Outbound preview dialer | ||||
| ACD | ||||
| Customer Surveys | ||||
| CRM | ||||
| Digital Channels |
| 1:1 Instant messaging | ||||
| Team Messaging |
| HD Video & Audio Conferencing | 50 Participants | 50 Participants | 50 Participants | 50 Participants |
| CX Analytics | ||||
| Quality Management | ||||
| Screen recording | ||||
| Speech Analytics |
| Integrations with Enterprise Apps |
| Security, Compliance & Certifications |
| Intelligent IVR | ||||
| Workforce Management | ||||
| Payment Processing | ||||
| Quality Management | Included | |||
| Screen recording | Included | |||
| Speech Analytics | Included |
Small business phone system
$12
See features
Unlimited calling plans
1:1 Instant messaging
Team Messaging
HD Video & Audio Conferencing
Security, Compliance & Certifications
All-in-one voice, video & chat
$25
See features
Unlimited calling plans
Recording
1:1 Instant messaging
Team Messaging
HD Video & Audio Conferencing
Integrations with Enterprise Apps
Security, Compliance & Certifications
Contact Center basics with analytics and collaboration
$115
See features
Unlimited calling plans
Recording
Minute Bundles (4K minutes)
ACD
Customer Surveys
CRM
1:1 Instant messaging
Team Messaging
HD Video & Audio Conferencing
CX Analytics
Integrations with Enterprise Apps
Security, Compliance & Certifications
Add-ons
Intelligent IVR
Workforce Management
Payment Processing
Quality Management
Screen recording
Speech Analytics
Auto dialing, quality management and analytics
$175
See features
Unlimited calling plans
Recording
Minute Bundles (4K minutes)
Outbound preview dialer
ACD
Customer Surveys
CRM
Digital Channels
1:1 Instant messaging
Team Messaging
HD Video & Audio Conferencing
CX Analytics
Quality Management
Screen recording
Speech Analytics
Integrations with Enterprise Apps
Security, Compliance & Certifications
Add-ons
Intelligent IVR
Workforce Management
Payment Processing
Quality Management
Screen recording
Speech Analytics