Your business faces enough obstacles. With advanced solutions from 8x8, your outdated communication system no longer has to be one of them.
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Increase agent productivity while enhancing the customer experience.
Cloud integration multiplies the power of your contact center with ready-made service that’s pre-integrated, quick-to-deploy and ready-to-use. From contact center workforce management to harnessing the power of CRM, Virtual Contact Center leverages the software you’ve already got, for bigger ROI.
Boost lifetime customer value with CRM integration. With “screen pop,” Virtual Contact Center amplifies the power of NetSuite, Salesforce, and Zendesk—as well as Microsoft Dynamics. Agents see customers’ individual histories before they even pick up the phone, for more satisfying exchanges. Upsell, cross-sell and increase customer loyalty with these high-performance combinations.
See how 8x8 Virtual Contact Center can improve efficiency, increase customer satisfaction and empower agents. Reserve your spot
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