Cloud Communications for State Government

Become more efficient while improving the constituent experience by deploying 8x8’s NASPO certified, AI-powered communications platform with integrated voice, video, chat, contact center and APIs.

Become more efficient while improving the constituent experience by deploying 8x8’s NASPO certified, AI-powered communications platform with integrated voice, video, chat, contact center and APIs.

Featured case studies

Features for state agencies

Tools to meet your modern business demands

8x8 mobile app for business communications

With our mobile app, your teams are unified and reachable—even on the go. Their desk phone numbers will reach them on a mobile phone and always present the work number, even from their personal phone.

8x8 mobile app for business communications

With our mobile app, your teams are unified and reachable—even on the go. Their desk phone numbers will reach them on a mobile phone and always present the work number, even from their personal phone.

Integrate communications to create an engagement ecosystem

8x8 lets you easily integrate communications into systems of records. Employees work in one interface with all the relevant information they need right at their fingertips.

Integrate communications to create an engagement ecosystem

8x8 lets you easily integrate communications into systems of records. Employees work in one interface with all the relevant information they need right at their fingertips.

8x8 Speech Analytics

Keep your finger on the pulse of the community with insights based on constituent calls. It’s up and running in minutes without expensive professional services.

8x8 Speech Analytics

Keep your finger on the pulse of the community with insights based on constituent calls. It’s up and running in minutes without expensive professional services.

Business continuity

8x8’s integrated cloud communications platform keeps communications up and running even during times of disaster.

Business continuity

8x8’s integrated cloud communications platform keeps communications up and running even during times of disaster.

Explore more 8x8 resources

Solution Brief

X Series Solutions Overview

Video

100% Confidence with 8x8

Remove the risk with 8x8, with guaranteed call quality and a risk-free agreement.
White Paper

8x8 Named a Leader in 2019 Gartner UCaaS Magic Quadrant for 8th Year in a row

It's important for us to use cutting edge technology to make sure we are as efficient as possible and ensure our local residents receive the best possible support.
It's important for us to use cutting edge technology to make sure we are as efficient as possible and ensure our local residents receive the best possible support.

Products to meet your unique business needs

Reliable voice in the cloud

Analytics for administrators and supervisors

Auto dialing, quality management and analytics




X1 starts at
$15 user/month
X4 starts at
$45 user/month
X8 starts at
$175 user/month
  • Unlimited voice calling
  • Advanced call-handling
  • Support for multi-site & multi-level auto-attendant
  • Unlimited voice calling to 47 countries
  • Call quality reporting & supervisor analytics
  • Barge, monitor, whisper
  • Skills-based routing, IVR, call recording, CRM
  • Quality Management, Speech Analytics
  • Predictive and Preview Dialer

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