Features for state agencies
Tools to meet your modern business demands
8x8 mobile app for business communications
With our mobile app, your teams are unified and reachable—even on the go. Their desk phone numbers will reach them on a mobile phone and always present the work number, even from their personal phone.
8x8 mobile app for business communications
With our mobile app, your teams are unified and reachable—even on the go. Their desk phone numbers will reach them on a mobile phone and always present the work number, even from their personal phone.
Integrate communications to create an engagement ecosystem
8x8 lets you easily integrate communications into systems of records. Employees work in one interface with all the relevant information they need right at their fingertips.
Integrate communications to create an engagement ecosystem
8x8 lets you easily integrate communications into systems of records. Employees work in one interface with all the relevant information they need right at their fingertips.
8x8 Speech Analytics
Keep your finger on the pulse of the community with insights based on constituent calls. It’s up and running in minutes without expensive professional services.
8x8 Speech Analytics
Keep your finger on the pulse of the community with insights based on constituent calls. It’s up and running in minutes without expensive professional services.
Business continuity
8x8’s integrated cloud communications platform keeps communications up and running even during times of disaster.
Business continuity
8x8’s integrated cloud communications platform keeps communications up and running even during times of disaster.
Explore more 8x8 resources
X Series Solutions Overview
100% Confidence with 8x8
8x8 Named a Leader in 2019 Gartner UCaaS Magic Quadrant for 8th Year in a row
It's important for us to use cutting edge technology to make sure we are as efficient as possible and ensure our local residents receive the best possible support.
It's important for us to use cutting edge technology to make sure we are as efficient as possible and ensure our local residents receive the best possible support.
Products to meet your unique business needs
Reliable voice in the cloud
Analytics for administrators and supervisors
Auto dialing, quality management and analytics
- Unlimited voice calling
- Advanced call-handling
- Support for multi-site & multi-level auto-attendant
- Unlimited voice calling to 47 countries
- Call quality reporting & supervisor analytics
- Barge, monitor, whisper
- Skills-based routing, IVR, call recording, CRM
- Quality Management, Speech Analytics
- Predictive and Preview Dialer