Cloud Communications for State Government
Become more efficient while improving the constituent experience by deploying 8x8’s NASPO certified, AI-powered communications platform with integrated voice, video, chat, contact center and APIs.
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Each X Series plan is designed to meet the specific requirements of the wide range of users. Select and only pay for the services you need today with a clear path changing and expanding needs in the future.
8x8’s proven deployment methodology, developed from experience with tens of thousands of implementations, provides a risk-free path to modernizing how your organization connects, collaborates and creates new citizen experiences.
Let the 8x8 Virtual Agent address high volume, routine topics, so contact center agents can focus on more complex issues.
A single administration portal enables IT staff to centrally manage all locations for efficient use of IT resources.
Communications for modern State Governmentslink to this section
8x8 mobile app for business communications
With our mobile app, your teams are unified and reachable—even on the go. Their desk phone numbers will reach them on a mobile phone and always present the work number, even from their personal phone.
Integrate communications to create an engagement ecosystem
8x8 lets you easily integrate communications into systems of records. Employees work in one interface with all the relevant information they need right at their fingertips.
8x8 Speech Analytics
Keep your finger on the pulse of the community with insights based on constituent calls. It’s up and running in minutes without expensive professional services.`
Business continuity
8x8’s integrated cloud communications platform keeps communications up and running even during times of disaster.
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100% Confidence with 8x8
It's important for us to use cutting edge technology to make sure we are as efficient as possible and ensure our local residents receive the best possible support.