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Rethink transformation from the cloud up.

The systems you started with weren’t built for what your business needs today. Outdated infrastructure creates complexity, raises costs, and slows innovation. But with a cloud-first foundation, you can simplify operations, scale globally, and deliver secure, modern experiences—without missing a beat.

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Modernization is how you compete.

70%

of IT Executives are exploring GenAI adoption with customer engagement and support as the top business use case.*

*Gartner

11

apps used by the average desk worker— up from just six in 2019.*

*CIO Dive

40%

estimated TCO savings from cloud migration.*

*Accenture

8x8 helps you cut complexity, move faster, and deliver better experiences for everyone.

Unify your communications stack

Eliminate vendor sprawl and siloed systems with a single, cloud-native platform built for scale.

Simplify operations and reduce cost

Streamline infrastructure, cut complexity, and drive efficiency with one integrated solution across UCaaS, CCaaS, and CPaaS.

Secure, compliant, and trusted reliability

Ensure system resilience with the industry’s first 99.999% uptime SLA, with built-in compliance and Zero Trust architecture.

Scale smarter with embedded AI

From routing and automation to fraud detection and insights—AI is integrated across every layer of the platform.

Cloud-first transformation with 8x8®

Unleash your organization’s potential with the 8x8 Platform for CX.

Connected from the start

The industry's most integrated Platform for CX that combines 8x8 Contact Center™, Unified Communication, and Communications APIs—so you can move fast and stay aligned.

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Transformation that drives results

Lower total cost of ownership

Replace costly infrastructure with scalable cloud services—reducing TCO through consolidation and AI automation.

Improve agility and uptime

Avoid disruptions with resilient infrastructure backed by a 99.999% uptime SLA.

Boost employee productivity

Enable flexible work and smarter decisions with integrated tools that streamline workflows, boost engagement, and improve employee retention.

Enhance CX and retention

Increase CSAT, NPS, and FCR by delivering consistent, personalized interactions across every channel.

Where cloud-first delivers impact

Retail

Create seamless omnichannel experiences and simplify multi-location operations with unified tools.

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Financial services

Operate securely and stay compliant while modernizing how you connect with clients.

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Healthcare

Support hybrid care and protect PHI with secure, HIPAA-ready communication and collaboration.

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Public sector

Modernize aging infrastructure to meet rising demands—without increasing IT burden.

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Customer stories—no fluff, just real success.

"Thanks to 8x8, we have data that we never had before, which allows us to answer more calls, resulting in more revenue and more funds raised for wildlife."

Brad Williams

San Diego Zoo Wildlife Alliance

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Preview of San Diego Zoo Wildlife Alliance customer quote and case study

"The Trust’s corporate goals are built around the 5 ‘P’s – Patients, People, Place, Performance, and Pounds. With 8x8, we’ve met every one of these."

Jeffrey Wood

Princess Alexandra Hospital NHS Trust

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"8x8 is leading the future of communications and not just copying what someone else is doing. They’re driving the train in the direction that the market will follow."

Cecil Lawson

City of Campbell

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"One of the best features of 8x8 is that it just automatically keeps our system up everywhere and we don’t miss a customer call."

John Waldron

FleetPride

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"With 8x8, we have the flexibility to explore programs and services that we couldn’t in the past."

Rick Ralph

Town of Morrisville

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Stay in the loop. See what’s new.

SOLUTION BRIEF

Cloud transformation

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REPORT

The 2024 Gartner®** Magic Quadrant®** for UCaaS

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Preview of 2024 Gartner Magic Quadrant for UCaaS Report featuring 8x8 as a Leader

EBOOK

Customer experience: 2030 vision report

Read report
Download the 8x8 Customer Experience 2030 Vision Report

GUIDE

Contact Center buyer’s guide

Get guide
Access the 8x8 Contact Center Buyer’s Guide

EVENT

Meet 8x8 CX experts in a city near you

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Banner for 8x8’s CX Tour
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