8x8 Connect
8x8 Connect is an all-in-one business communication platform which is used by knowledge-driven business to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics
Have more productive conversations with your customers
Increase customer engagement and marketing impact by including images and video in WhatsApp, Viber, Zalo, KakaoTalk, and Facebook Messenger messages— all through one API.
Have more productive conversations with your customers
Increase customer engagement and marketing impact by including images and video in WhatsApp, Viber, Zalo, KakaoTalk, and Facebook Messenger messages— all through one API.
Have more productive conversations with your customers
Increase customer engagement and marketing impact by including images and video in WhatsApp, Viber, Zalo, KakaoTalk, and Facebook Messenger messages— all through one API.
Have more productive conversations with your customers
Increase customer engagement and marketing impact by including images and video in WhatsApp, Viber, Zalo, KakaoTalk, and Facebook Messenger messages— all through one API.
Whether your customers prefer WhatsApp or WeChat, our API lets you manage them all from one place, so you can have better conversations with more customers.
Learn how OKO uses 8x8 Chat Apps API and WhatsApp to make crop insurance accessible to thousands of illiterate smallholder farmers in Africa.
Reach customers across many channels (e.g. WhatsApp, Zalo, Facebook Messenger, KakaoTalk, SMS) through just one API. The 8x8 Chat Apps API manages the complexity of all those applications for you. It even includes support for complex use cases such as chatbot integration.
SMS is great for delivering alerts or notifications, but a picture is worth 1,000 words. That’s much more than the 160 characters in an SMS. Using the 8x8 Chat App API, customers can interact with you in a more natural, interactive way that uses images, videos and files.
Notifications with more impact. Read receipts let you know which notifications are getting opened and our fallback system ensures deliverability—all to help your messages achieve greater results.
Learn more about how you can reach customers through 7 channels with just one API. Fall back to SMS backed by 160+ carriers in all countries.
8x8’s Chat Apps API helps you reliably reach customers anywhere through 7 channels with just one API.
8x8 Connect is an intuitive, all-in-one omnichannel communications portal. It allows you to manage your campaigns across multiple channels, send millions of messages through a single platform, and get real-time reports for better analytics and optimization.
Being everywhere your customers are shouldn’t mean managing tons of channels separately. Our chatting apps solutions make it easy to streamline multiple chat apps so you can provide more channels to your customers.
Being everywhere your customers are shouldn’t mean managing tons of channels separately. Our chatting apps solutions make it easy to streamline multiple chat apps so you can provide more channels to your customers.
Being everywhere your customers are shouldn’t mean managing tons of channels separately. Our chatting apps solutions make it easy to streamline multiple chat apps so you can provide more channels to your customers.
Being everywhere your customers are shouldn’t mean managing tons of channels separately. Our chatting apps solutions make it easy to streamline multiple chat apps so you can provide more channels to your customers.
No matter which chatting app you use, a single API works for all of them.
Reroute undelivered messages to another chatting app to ensure delivery.
Undelivered or unread messages will be re-sent via SMS to ensure deliverability.
Automatically adapt rich messaging content to various chat app channels.
No matter which chatting app you use, a single API works for all of them.
Reroute undelivered messages to another chatting app to ensure delivery.
Undelivered or unread messages will be re-sent via SMS to ensure deliverability.
Automatically adapt rich messaging content to various chat app channels.
No matter which chatting app you use, a single API works for all of them.
Reroute undelivered messages to another chatting app to ensure delivery.
Undelivered or unread messages will be re-sent via SMS to ensure deliverability.
Automatically adapt rich messaging content to various chat app channels.
No matter which chatting app you use, a single API works for all of them.
Reroute undelivered messages to another chatting app to ensure delivery.
Undelivered or unread messages will be re-sent via SMS to ensure deliverability.
Automatically adapt rich messaging content to various chat app channels.
Use callbacks to see which messages were sent, delivered, or read, and get CTRs on buttons.
Set a priority order to determine which chat app channels send your messages.
Receive hands-on support from professionals for onboarding all chat app channels.
Create and submit templates to WhatsApp for approval and manage them in 8x8 Connect, our customer portal.
Use callbacks to see which messages were sent, delivered, or read, and get CTRs on buttons.
Set a priority order to determine which chat app channels send your messages.
Receive hands-on support from professionals for onboarding all chat app channels.
Create and submit templates to WhatsApp for approval and manage them in 8x8 Connect, our customer portal.
Use callbacks to see which messages were sent, delivered, or read, and get CTRs on buttons.
Set a priority order to determine which chat app channels send your messages.
Receive hands-on support from professionals for onboarding all chat app channels.
Create and submit templates to WhatsApp for approval and manage them in 8x8 Connect, our customer portal.
Use callbacks to see which messages were sent, delivered, or read, and get CTRs on buttons.
Set a priority order to determine which chat app channels send your messages.
Receive hands-on support from professionals for onboarding all chat app channels.
Create and submit templates to WhatsApp for approval and manage them in 8x8 Connect, our customer portal.
Already using Zendesk? Our APIs seamlessly integrate multiple chat apps into your existing Zendesk ticketing system to streamline customer communications.
Make your sales software more powerful by having 2-way chat app conversations with leads and customers. We make it easy to integrate chat apps into Salesforce.
Give your customers more options to reach out by quickly and simply integrating their favorite chatting apps with your existing Freshdesk support system.
8x8 Converse lets you simplify your customer service stream by unifying every chat app conversation into a single interface.
Use one API to cover all messaging channels, including fallback to SMS
We manage the constant evolution of each chat app’s platform and API.
Our team is extensively trained to support complex cases like chatbot integration, different endpoints for customer replies.
Use one API to cover all messaging channels, including fallback to SMS
We manage the constant evolution of each chat app’s platform and API.
Our team is extensively trained to support complex cases like chatbot integration, different endpoints for customer replies.
Use one API to cover all messaging channels, including fallback to SMS
We manage the constant evolution of each chat app’s platform and API.
Our team is extensively trained to support complex cases like chatbot integration, different endpoints for customer replies.
Enjoy bulk rates and enterprise level bespoke solutions with high volume SMS for your business. Get in touch with our sales team to learn more.
Only pay for what you need. SMS pricing is dependent on the destination, message type and carrier the SMS will be sent to.
Basic Subscription
from USD 500 / month
Message fee: USD 0.004 / message*
One time setup fee: USD 500
– Unlimited channels
– All channels available
* Additional charges may apply, depending on the chat app channels used
See it in action. Create an account with 8x8 Connect – an all-in-one business communication platform used by knowledge-driven businesses to manage omni-channel campaigns, send text or voice messages, and get real-time reports and analytics.
With our fully-supported SMS gateway you can send and receive messages in a matter of minutes.
Ensure privacy with Call Masking, or give your applications a voice with interactive app to app calls, text-to-speech (TTS) phone calls.
From consultations to insurance claims to customer support, our Video Interaction API lets you be there, even when you can’t.
With our fully-supported SMS gateway you can send and receive messages in a matter of minutes.
Ensure privacy with Call Masking, or give your applications a voice with interactive app to app calls, text-to-speech (TTS) phone calls.
From consultations to insurance claims to customer support, our Video Interaction API lets you be there, even when you can’t.
With our fully-supported SMS gateway you can send and receive messages in a matter of minutes.
Ensure privacy with Call Masking, or give your applications a voice with interactive app to app calls, text-to-speech (TTS) phone calls.
From consultations to insurance claims to customer support, our Video Interaction API lets you be there, even when you can’t.
With our fully-supported SMS gateway you can send and receive messages in a matter of minutes.
Ensure privacy with Call Masking, or give your applications a voice with interactive app to app calls, text-to-speech (TTS) phone calls.
From consultations to insurance claims to customer support, our Video Interaction API lets you be there, even when you can’t.
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