Features for sales and customer service experience
Tools to meet your modern business demands
Contact Center agent assist powered by AI
Increase productivity and decrease call handling time with virtual agents. Now contact center agents can focus on more complex engagements.
Contact Center agent assist powered by AI
Increase productivity and decrease call handling time with virtual agents. Now contact center agents can focus on more complex engagements.
AI-based expert finder
Get to solutions faster by quickly finding subject matter experts throughout your company with 8x8 AI-based Expert Finder.
AI-based expert finder
Get to solutions faster by quickly finding subject matter experts throughout your company with 8x8 AI-based Expert Finder.
Explore more 8x8 resources
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8x8 Virtual Contact Center for Salesforce
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100% Confidence with 8x8
Remove the risk with 8x8, with guaranteed call quality and a risk-free agreement.
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Provide Great Customer Experience - 8x8 Contact Center
Our users loved 8x8 from day one because the call quality is so clear! The 8x8 rollout was a huge win for our IT team, especially since we were able to do it quickly even with limited staff.
Our users loved 8x8 from day one because the call quality is so clear! The 8x8 rollout was a huge win for our IT team, especially since we were able to do it quickly even with limited staff.
Products to meet your unique business needs
Analytics for administrators and supervisors
Contact Center basics with analytics and collaboration
Auto dialing, quality management and analytics
X4 starts at
$45 user/month
X6 starts at
$115 user/month
X8 starts at
$175 user/month
- Unlimited voice calling to 47 countries
- Call quality reporting & supervisor analytics
- Barge, monitor, whisper
- Skills-based routing, IVR, call recording, CRM
- CX Analytics, journey mapping
- Video & audio conferencing + chat
- Skills-based routing, IVR, call recording, CRM
- Quality Management, Speech Analytics
- Predictive and Preview Dialer