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Sales and Customer Service Solutions

8x8 can help you deliver a memorable sales and support experience. Communicate with customers using their preferred channel and empower employees with instant access to relevant information to optimize the outcome of each precious engagement.

Featured case studies

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Features for sales and customer service experience

Features for sales and customer service experience

Gather customer insights

Start getting insights based on 100% of your customer calls using Speech Analytics — up and running in minutes.

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Access relevant information

Employees have instant access to relevant information all in one user interface with API-based integrations into CRM, service, support and productivity applications.

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Increase sales productivity

With outbound dialing capability— integrated within the CRM system— you can automatically load the next prospect, record,and make the call.

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Leverage AI-based automation

8x8’s AI-powered Virtual Assistant delivers a boost to contact center agent productivity by automating the handling of high volume, routine calls.

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Tools to meet your modern business demands

Contact Center agent assist powered by AI

Increase productivity and decrease call handling time with virtual agents. Now contact center agents can focus on more complex engagements.

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8x8_contactcenter_23614_web.jpg

AI-based expert finder

Get to solutions faster by quickly finding subject matter experts throughout your company with 8x8 AI-based Expert Finder.

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"The support we received from 8x8 at every point along the deployment path was amazing. I have never been through a similar process that was so organised and efficient."
- Mathew Stokes, Chief Operating Officer
"The support we received from 8x8 at every point along the deployment path was amazing. I have never been through a similar process that was so organised and efficient."
- Mathew Stokes, Chief Operating Officer
"The support we received from 8x8 at every point along the deployment path was amazing. I have never been through a similar process that was so organised and efficient."
- Mathew Stokes, Chief Operating Officer
"The support we received from 8x8 at every point along the deployment path was amazing. I have never been through a similar process that was so organised and efficient."
- Mathew Stokes, Chief Operating Officer

Products to meet your unique business needs

Purchase an 8x8 X Series annual plan and save up to 25% on the industry’s most powerful unified communications platform.

Business Communications

Voice. Video. Chat.

Add Contact Center

Contact Center. Voice. Video. Chat.

X2

All-in-one voice, video and chat for larger teams

Unlimited users

Unlimited voice calling to 14 countries

HD video & audio conferencing for up to 500 active participants

Team chat

Microsoft Teams integration and more

X4

Advanced call handling and analytics

Everything in X2, plus:

Unlimited voice calling to 48 countries

8x8 Frontdesk for receptionists and operators

Supervisor analytics

Monitor, whisper and barge

Request a Quote

Get your fast, no-obligation quote now

 

1-866-879-8647


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