Sales and Customer Service Solutions

8x8 can help you deliver a memorable sales and support experience. Communicate with customers using their preferred channel and empower employees with instant access to relevant information to optimize the outcome of each precious engagement.

Featured case studies

Features for sales and customer service experience

Tools to meet your modern business demands

Contact Center agent assist powered by AI

Increase productivity and decrease call handling time with virtual agents. Now contact center agents can focus on more complex engagements.

Contact Center agent assist powered by AI

Increase productivity and decrease call handling time with virtual agents. Now contact center agents can focus on more complex engagements.

AI-based expert finder

Get to solutions faster by quickly finding subject matter experts throughout your company with 8x8 AI-based Expert Finder.

AI-based expert finder

Get to solutions faster by quickly finding subject matter experts throughout your company with 8x8 AI-based Expert Finder.

Explore more 8x8 resources

Video

8x8 Virtual Contact Center for Salesforce

Video

100% Confidence with 8x8

Remove the risk with 8x8, with guaranteed call quality and a risk-free agreement.
Video

Provide Great Customer Experience - 8x8 Contact Center

Our users loved 8x8 from day one because the call quality is so clear! The 8x8 rollout was a huge win for our IT team, especially since we were able to do it quickly even with limited staff.
Our users loved 8x8 from day one because the call quality is so clear! The 8x8 rollout was a huge win for our IT team, especially since we were able to do it quickly even with limited staff.

Products to meet your unique business needs

Analytics for administrators and supervisors

Contact Center basics with analytics and collaboration

Auto dialing, quality management and analytics




X4 starts at
$45 user/month
X6 starts at
$115 user/month
X8 starts at
$175 user/month
  • Unlimited voice calling to 47 countries
  • Call quality reporting & supervisor analytics
  • Barge, monitor, whisper
  • Skills-based routing, IVR, call recording, CRM
  • CX Analytics, journey mapping
  • Video & audio conferencing + chat
  • Skills-based routing, IVR, call recording, CRM
  • Quality Management, Speech Analytics
  • Predictive and Preview Dialer

Request a Quote

Get your fast, no-obligation quote now

1-866-879-8647


Discuss your needs with an 8x8 expert

Need product help?