Analytics and Artificial Intelligence
Make better decisions by using the data collected from every conversation in your company.
Make better decisions by using the data collected from every conversation in your company.
Data from every transaction
Speech analytics on 100% of calls
Automated customer service
Accelerated artificial intelligence deployment
Insights from every transaction available however you need them. A customizable user interface, scheduled reports, and enterprise APIs
Sentiment analysis from every call making it possible to spot patterns in customer behavior
Speech-based Virtual Agent gives customers new ways to interact with your business
8x8 provides insights across all your transactions and its AI models are securely trained using years of aggregate data.
Data from every transaction
Speech analytics on 100% of calls
Insights from every transaction available however you need them. A customizable user interface, scheduled reports, and enterprise APIs
Sentiment analysis from every call making it possible to spot patterns in customer behavior
Automated customer service
Accelerated artificial intelligence deployment
Speech-based Virtual Agent gives customers new ways to interact with your business
8x8 provides insights across all your transactions and its AI models are securely trained using years of aggregate data.
Data from every transaction
Insights from every transaction available however you need them. A customizable user interface, scheduled reports, and enterprise APIs
Speech analytics on 100% of calls
Sentiment analysis from every call making it possible to spot patterns in customer behavior
Automated customer service
Speech-based Virtual Agent gives customers new ways to interact with your business