Disaster Recovery

8x8’s AI-powered cloud communications platform ensures your business stays up and running even when disaster strikes, enabling employees to work from anywhere when they need it most.

Featured case studies

Keep your business running under any condition

Tools to meet your modern business demands

Maximized uptime through reliability and security

8x8’s fault tolerant architecture means there are no single points of failure. The service is designed to function with the loss of a server, a cluster of servers or even a database.

Maximized uptime through reliability and security

8x8’s fault tolerant architecture means there are no single points of failure. The service is designed to function with the loss of a server, a cluster of servers or even a database.

Quality and reliability across the globe

8x8’s global capabilities provide the ability to deliver and support cloud communications across the required countries securely and without degradation in reliability and quality.

Quality and reliability across the globe

8x8’s global capabilities provide the ability to deliver and support cloud communications across the required countries securely and without degradation in reliability and quality.

Guaranteed call quality and reliability

Because 8x8 owns the technology stack and associated intellectual property, you receive a consistent end-user experience over inconsistent networks supported by an end-to-end SLA.

Guaranteed call quality and reliability

Because 8x8 owns the technology stack and associated intellectual property, you receive a consistent end-user experience over inconsistent networks supported by an end-to-end SLA.

Assets and resources when you need them

Global delivery with data centers in five continents, 26+ tier 1 PSTN carriers, 15 deployment centers in four continents with follow-the-sun support for users in 157 countries.

Assets and resources when you need them

Global delivery with data centers in five continents, 26+ tier 1 PSTN carriers, 15 deployment centers in four continents with follow-the-sun support for users in 157 countries.

Explore more 8x8 resources

White Paper

8x8 Named a Leader in 2019 Gartner UCaaS Magic Quadrant for 8th Year in a row

Video

8x8 Global Reach

Video

Paul Patti of RPM Coatings Talks Cloud Communications

We chose the 8x8 solution in part for its built-in disaster recovery capability. There’s no longer any single point of failure in our phone system, because the 8x8 architecture offers multiple redundancy and re-routing. And, if there is a power failure or Internet outage, employees can simply unplug their phones, plug them into their home network and continue interacting with customers as if they’re still in the office.
We chose the 8x8 solution in part for its built-in disaster recovery capability. There’s no longer any single point of failure in our phone system, because the 8x8 architecture offers multiple redundancy and re-routing. And, if there is a power failure or Internet outage, employees can simply unplug their phones, plug them into their home network and continue interacting with customers as if they’re still in the office.

Products to meet your unique business needs

All-in-one voice, video & chat

Analytics for administrators and supervisors

Auto dialing, quality management and analytics




X2 starts at
$25 user/month
X4 starts at
$45 user/month
X8 starts at
$175 user/month
  • Unlimited voice calling to 14 countries
  • Video & audio conferencing + chat
  • Small business & enterprise integrations
  • Unlimited voice calling to 47 countries
  • Call quality reporting & supervisor analytics
  • Barge, monitor, whisper
  • Skills-based routing, IVR, call recording, CRM
  • Quality Management, Speech Analytics
  • Predictive and Preview Dialer

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