Supervisor reviewing business continuity plans from 8x8's communications platform

Platform Resilience

The 8x8 Experience Communications Platform ensures secure, global service delivery with four levels of redundancy, and full transparency, across all employee and customer communications backed by the industry’s only platform-wide, financially-backed SLA.

Featured case studies

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Keep your business running under any condition

Tools to meet your modern business demands

Maximized uptime through high availability architecture and ironclad security

8x8’s fault tolerant architecture1 means there are no single points of failure. Our cloud-based SaaS communications solutions are delivered from mirrored, top tier, fully redundant, and geographically diverse state-of-the-art data centers. 8x8 meets 3rd party verification & compliance requirements for PCI, GDPR, HIPAA, FISMA/FIPS, ISO 27001, CPNI, SOX

Two employees sitting and discussing business communication.
Two employees sitting and discussing business communication.

Quality and reliability across the globe

8x8’s global capabilities provide the ability to deliver and support cloud communications across the required countries securely and without degradation in reliability and quality.

An old man sitting and smiling.
An old man sitting and smiling.

Guaranteed call quality

Patented Global Reach™ geo-routing ensures highest voice quality across the globe. And because 8x8 owns the technology stack, you receive a consistent end-user experience as we actively monitor each and every call, accounting for variations in network traffic and conditions.

A female employee communicating with business colleagues on a video call using CCaaS tools on a laptop.
A female employee communicating with business colleagues on a video call using CCaaS tools on a laptop.

Globally diversified to meet your business needs

Global delivery with 35 geographically redundant locations/regions provide seamless connectivity and high availability. We have relationships with +220 global carriers and +30 Tier 1 in order to provide the best possible voice quality by routing agent phone calls via the best carrier with the shortest path.

A businesswoman smiling and using CCaaS tools on her smartphone.
A businesswoman smiling and using CCaaS tools on her smartphone.

Explore more 8x8 resources

Global Reach

Paul Patti of RPM Coatings Talks Cloud Communications

Explore more 8x8 resources

Global Reach

Paul Patti of RPM Coatings Talks Cloud Communications

Explore more 8x8 resources

Global Reach

Paul Patti of RPM Coatings Talks Cloud Communications

Explore more 8x8 resources

Global Reach

Paul Patti of RPM Coatings Talks Cloud Communications

"8x8 is a high-performing, dependable solution that adds significant value to our operations."
- Tim Clarke, Senior Manager Technology Operations, Orix
"8x8 is a high-performing, dependable solution that adds significant value to our operations."
- Tim Clarke, Senior Manager Technology Operations, Orix
"8x8 is a high-performing, dependable solution that adds significant value to our operations."
- Tim Clarke, Senior Manager Technology Operations, Orix
"8x8 is a high-performing, dependable solution that adds significant value to our operations."
- Tim Clarke, Senior Manager Technology Operations, Orix

Products to meet your unique business needs

Purchase an 8x8 X Series annual plan and save up to 25% on the industry’s most powerful unified communications platform.

Business Communications

Voice. Video. Chat.

Add Contact Center

Contact Center. Voice. Video. Chat.

X2

All-in-one voice, video and chat for larger teams

Unlimited users

Unlimited voice calling to 14 countries

HD video & audio conferencing for up to 500 active participants

Team chat

Microsoft Teams integration and more

X4

Advanced call handling and analytics

Everything in X2, plus:

Unlimited voice calling to 48 countries

8x8 Frontdesk for receptionists and operators

Supervisor analytics

Monitor, whisper and barge

Request a Quote

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