Rethink transformation from the cloud up.
The systems you started with weren’t built for what your business needs today. Outdated infrastructure creates complexity, raises costs, and slows innovation. But with a cloud-first foundation, you can simplify operations, scale globally, and deliver secure, modern experiences—without missing a beat.
Modernization is how you compete.
70%
of IT Executives are exploring GenAI adoption with customer engagement and support as the top business use case.*
*Gartner
11
apps used by the average desk worker— up from just six in 2019.*
*CIO Dive
40%
estimated TCO savings from cloud migration.*
*Accenture
8x8 helps you cut complexity, move faster, and deliver better experiences for everyone.
Unify your communications stack
Eliminate vendor sprawl and siloed systems with a single, cloud-native platform built for scale.
Simplify operations and reduce cost
Streamline infrastructure, cut complexity, and drive efficiency with one integrated solution across UCaaS, CCaaS, and CPaaS.
Secure, compliant, and trusted reliability
Ensure system resilience with the industry’s first 99.999% uptime SLA, with built-in compliance and Zero Trust architecture.
Scale smarter with embedded AI
From routing and automation to fraud detection and insights—AI is integrated across every layer of the platform.
Cloud-first transformation with 8x8®
Unleash your organization’s potential with the 8x8 Platform for CX.
Connected from the start
The industry's most integrated Platform for CX that combines 8x8 Contact Center™, Unified Communication, and Communications APIs—so you can move fast and stay aligned.
AI where it matters
Intelligent automation across the platform drives insights, improves service, and reduces effort at every level.
No-downtime migration
Custom transition plans, guided onboarding, and zero-to-minimal disruption cutovers mean business as usual.
Compliance built in
End-to-end encryption and compliance with HIPAA, PCI DSS, SOC 2, and more—so you don’t have to worry.
Transformation that drives results
Lower total cost of ownership
Replace costly infrastructure with scalable cloud services—reducing TCO through consolidation and AI automation.
Improve agility and uptime
Avoid disruptions with resilient infrastructure backed by a 99.999% uptime SLA.
Boost employee productivity
Enable flexible work and smarter decisions with integrated tools that streamline workflows, boost engagement, and improve employee retention.
Enhance CX and retention
Increase CSAT, NPS, and FCR by delivering consistent, personalized interactions across every channel.
Where cloud-first delivers impact
Retail
Create seamless omnichannel experiences and simplify multi-location operations with unified tools.
Financial services
Operate securely and stay compliant while modernizing how you connect with clients.
Healthcare
Support hybrid care and protect PHI with secure, HIPAA-ready communication and collaboration.
Public sector
Modernize aging infrastructure to meet rising demands—without increasing IT burden.
Customer stories—no fluff, just real success.
"Thanks to 8x8, we have data that we never had before, which allows us to answer more calls, resulting in more revenue and more funds raised for wildlife."
"The Trust’s corporate goals are built around the 5 ‘P’s – Patients, People, Place, Performance, and Pounds. With 8x8, we’ve met every one of these."
"8x8 is leading the future of communications and not just copying what someone else is doing. They’re driving the train in the direction that the market will follow."
"One of the best features of 8x8 is that it just automatically keeps our system up everywhere and we don’t miss a customer call."
"With 8x8, we have the flexibility to explore programs and services that we couldn’t in the past."
