8x8 Elite Touch Implementation

8x8’s proven methodology helps you reap cloud communications benefits—fast

Elite Touch implementation services

8x8 Elite Touch Implementation Services for Virtual Office and Virtual Contact Center help accelerate successful deployments for any size business and for any level of complexity. We help you realize the fastest time to value—from single site deployments to large and complex requirements that typically involve multiple sites, global implementations and integration with CRM or other back-end systems.


Professional implementation options

Take advantage of 8x8’s proven methodology and extensive experience earned from more than 47,000 customer implementations.

Virtual Office

8x8 provides unique, powerful implementation packages to ensure you get maximum value from your Virtual Office solution. Choose the package that fits your business needs.

  • Self-Guided Implementation: For small businesses with single site implementations.
  • Assisted Implementation: For small to medium-sized business that do business across multiple sites.
  • Managed Implementation: Companies with more complex needs can benefit from our Managed Deployment services.
  • Premium Implementation: Large enterprises with a global presence can take advantage of our white-glove Premium Implementation services.

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Virtual Contact Center

Virtual Contact Center (VCC) Deployment services are tied to your package to ensure that the services we provide are appropriate to your needs:

  • VCC Voice: Services for a “Voice Only” deployment providing the setup, configuration and assistance you will need to provide your customers the best possible service over the phone.
  • VCC Professional: Services for a multi-channel contact center supporting customers across voice, email, chat and other channels.
  • VCC Premier: Services for the fullest set of contact center capabilities available from 8x8 including outbound campaign management, Co-Browse and many other features.

netsuite-building-2016Elite Touch case study

With more than 4,500 employees worldwide, 8x8 worked with NetSuite to onboard the first 2,400 employees by the end of August 2015 across nine locations—delivering a record-breaking six-week deployment in the final seven sites.

“We needed a true enterprise communications partner that could seamlessly and rapidly migrate our entire phone service to the cloud – while unifying our worldwide offices with a secure, reliable solution that works across the globe.”

Dan Brown, CIO, NetSuite