An intelligent, energetic, and easy-to-use Contact Center solution for small businesses looking for big features without the cost or complexity of legacy systems

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Instant setup

Easy setup and instant configuration get your contact center up and running in minutes

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Easy administration

Gain better insight and oversight over customer engagement with powerful management tools to create the custom agent workflow and customer experience you need

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Inbound calling

Efficiently route and answer incoming calls to your agents

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Predictive dialer

Replace manual dialing for preview, progressive, and predictive dialing to maximize your talk time

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Web based UI

Beautiful web-based agent and administrator consoles empower your employees to do more without the need or hassle of installing software

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Visual IVR

It’s easy to create a flexible IVR solution for your contact center using our ground-breaking drag & drop visual IVR tool

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Skills based routing

The IVR builder allows you to automatically distribute incoming calls to the team or individual who can best help your customer

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Real-time Analytics

Enable better decision making with rich contact center analytics that cover customer information, overall activity, and agent performance

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iPad monitoring app

Whether you’re walking the office floor or away on business, you can always access your real-time dashboard with status reporting and instant messaging from your iPad

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Call recording

Save every call and play them back whenever you like with automatic call recording, pause and highlight, and cloud storage

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Call monitoring

Listen to calls as they happen and provide one-to-one assistance with call monitoring, agent whisper, and call barge

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Integrations

Supercharge your Support Desk with the ContactNow for Zendesk integration and directly integrate voice capabilities into your ticket management system

For more information call 1-855-202-5198

Call 1-855-202-5198 or fill out the form below and an 8x8 ContactNow Specialist will be in touch.

Contact Sales